Project Manager - Multichannel Campaigns

Project Manager - Multichannel Campaigns 
Department – Operations GBS- Omnichannel Ops, MES
Location – Bangalore, India 

Are you an expert in Campaign project management? Do you have experience in executing end to end multichannel campaigns? We are looking for a Project Manager to join our team in the Operations, GBS department at Novo Nordisk. If you are ready for a new challenge, read on and apply today for a life-changing career.

The position
The Campaign Project Manager is responsible for facilitating the end-to-end set-up, execution and analysis of multichannel campaigns in allocated markets – together with relevant stakeholders. Main responsibility is to ensure best in class multichannel campaign execution and efficient operations for a great customer experience across activated touchpoints in the customer journey

• End-to-end coordination, expectation setting and account management of multichannel campaigns in selected markets, focusing on campaign goalsetting, segmentation and activation of the rights channels and content for a great customer experience.
• Central point of contact for the affiliate in the local set-up, execution and analysis of multichannel campaigns on SFMC including stakeholder management across relevant functions/areas.
• Support affiliates in better practice sharing for continuous improvement of campaigns.
• Deliver on Multichannel Hub Execution Service KPI’s.

Qualifications
To be successful in this role, you should have the following qualifications:

• Master’s Degree or above preferably in Computer Engineering/IT.
• 5+ years of experience as Project Manager and/or Account Manager in similar size organization.
• Deep knowledge and previous experience with (digital) pharma marketing is a requirement  Knowledge of -and experience with email marketing and marketing automation is required. Knowledge of -and experience with SFMC (or other marketing automation tools) as well as features/functionalities available to build and execute campaigns is a plus.
• Previous experience managing campaigns leveraging other channels like WhatsApp and SMS from SFMC would be a value add
• Ability to translate marketing/sales requirements into functional campaign possibilities based on platforms and tools available.
• Excellent project -and stakeholder management skills; managing large scale projects with multiple stakeholders involved.

About the department
The Operations GBS unit will drive executional excellence and efficiency by focusing on all operations-related activities, including execution of marketed brands, operations of medical affairs, omnichannel operations, commercial analytics, operational communications, customer fulfilment within commercial supply chain and sustainability.

Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world, and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life-changing.

Contact
To submit your application, please upload your CV online (click on Apply and follow the instructions).

Apply Now!

Deadline
11th May, 2026.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.