Program Lead – Business Transformation

* Manage end-to-end transformation program for one or more clients, and/ or lead group of projects for a large-scale client transformation program.
* Collaborate with cross-functional project delivery teams to ensure seamless execution. Meet the success parameters of clients and Infosys.
* Client Relationship Management - Establish, build and strengthen client relationships.
* Conduct/contribute to workshops with client, ecosystem partners and Infosys stakeholders to define business case, leadership alignment, client sponsor identification, scope modifications, contractual changes & program charter alignment.
* Participate in account and program reviews; Develop and carry out detailed transformation plan for own tracks; secures signoffs with program managers and sponsors.
* Receives change requests, facilitates impact analysis, schedules change control meetings, tracks the change request and ensures the relevant documents and stakeholders are updated to close the change requests.
* Resource Management; Quality & Risk management

* Expertise in one or more functional domain and industry area
* Appreciation of relevant technology/ technical skills
* Problem solving skills
* Storytelling, persuasive case articulation
* Commercial/ Contractual acumen
* Networking, influencing, and negotiation
* Prioritization and scope management
* Cross-functional and stakeholder leadership
* Change management
* Crisis Management
* Conflict resolution
* Budget management
* Strong Communication Skills
* Desirable: Program Management Certification - PgMP, or PMP/ PRINCE2