Process Manager- Associate

You are a strategic thinker passionate about driving solutions in Process Management. You have found the right team.

As a Process Management- Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. 

Job Responsibilities

• Work closely with a range of stakeholders across the JPWMWM organization, including risk leads, data owners and technology colleagues to understand and remediate unstructured data exceptions 
• Collaborate with Data owners and work on supporting the inventory for IS and User Tools
• Analyze data, support requirements for Records CoE 
• Stay updated on trends and best practices in records management space

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree in Business Administration, Information Management, Risk Management, or related field
• 8+ years of progressive experience in records management, controls, compliance, or audit functions within financial services or highly regulated industries
• Expert proficiency in Alteryx for data preparation, blending, and basic analytics Tableau, SharePoint  dashboard and  reporting skills
• Should be open to work in night shift 4:00 PM to 1:00 AM / 5:00 PM – 2:00 AM
• Knowledge of enterprise content management systems and workflow automation tools
• Familiarity with data governance frameworks and unstructured data governance management
• Provide subject matter expertise and guidance to CoE initiatives, work with IO’s to resolve exceptions, gaps and support adhoc requirements pertaining to user tools and Intelligent solutions
• Experience working in a matrix organization with CoE or shared services model
• Must have very very logical strong communication skills individual will engage with Senior ED’s and MD’s across JPMWM
• Be open to get cross trained and serve as back up for other functions in operations

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.