Principal QA performance Engineer, AVP

Title:                           Performance Engineering Manager (People Manager)

Department:              Product Development

Reports To:               QA Manager

FLSA Status:             Exempt

Summary:

Lead and support a Performance Engineering scrum team as a people manager with direct reports, accountable for hiring, coaching, performance management, and career development. Own team operations (Jira administration, reporting, ceremonies, and cross-team coordination) to ensure work is visible, planned, and executed effectively. Partner with QA, Product, Engineering, and customer-facing teams to align on non-functional requirements, remove blockers, and drive continuous improvement. Performance engineering expertise is valued to help guide technical direction, but the primary focus of this role is people leadership and operational excellence.

Responsibilities:

• Provide overall team leadership: set direction, plan capacity, prioritize work with stakeholders, and ensure commitments are met.

  
  

• Direct people management for the Performance Engineering team: hiring and onboarding, goal setting, ongoing coaching, performance management, compensation/performance reviews input, and career development.

  
  

• Own staffing and capacity planning for the team: maintain an up-to-date skills matrix, identify hiring needs, and ensure sustainable delivery (team health, engagement, and retention).

  
  

• Partner with Product Owners, Engineering, QA, Implementation, and Professional Services to understand priorities and non-functional requirements, and translate them into an actionable team backlog.

  
  

• Own Jira and team administration: maintain boards/workflows, ensure ticket quality, drive backlog hygiene, and provide clear status reporting to stakeholders.

  
  

• Establish and improve team processes (intake, estimation, definition of done, documentation standards) to increase predictability and throughput.

  
  

• Serve as Scrum Master / agile lead for the team (or partner closely with one), facilitating ceremonies (daily standups, sprint planning, backlog refinement, and retrospectives) and removing delivery blockers.

  
  

• Coordinate cross-functional dependencies and communicate risks, tradeoffs, and timelines; ensure alignment across teams when priorities change.

  
  

• Review performance testing approach and results with the team; help interpret findings, highlight bottlenecks, and drive actionable recommendations with Engineering.

  
  

• Ensure the team has the right environments, access, and tooling; coordinate setup/teardown activities and escalate constraints as needed.

  
  

• Ensure defects and risks are documented and tracked in Jira; promote proactive communication and timely follow-up with developers and stakeholders.

  
  

• Track delivery against the sprint/release plan and adjust priorities as needed to ensure timely, high-quality outcomes.

  
  

Qualifications:

Education:

B. Tech / B.E. degree (or foreign education equivalent) in Computer Science, Engineering, Mathematics, and Physics or other technical course of study or Business with an MIS background. MS degree preferred.

Experience:

• 10+ years of experience in software engineering, QA, performance engineering, or a related discipline, including 3+ years as a direct people manager (hiring, coaching, and performance management).

  
  

• Proven people management skills, including coaching, performance conversations, hiring/onboarding support, and creating development plans.

  
  

• Strong critical thinking and problem-solving skills, with the ability to balance technical depth and delivery priorities.

  
  

• Excellent written and verbal communication abilities.

  
  

• Strong agile delivery and Jira administration experience (boards/workflows, backlog hygiene, reporting, and facilitation of key ceremonies).

  
  

• Recommended knowledge in Financial Services.

  
  

• Performance engineering experience is a plus (e.g., familiarity with tools such as LoadRunner, JMeter, NeoLoad, or similar, and APM/observability tooling such as Dynatrace, Datadog, AppDynamics, etc.).

  
  

• Comfortable partnering with engineers on technical topics; ability to understand code-level and database-level discussions (e.g., .NET/Java, SQL, scripting) is preferred.

  
  

• Experience with industry-standard profiling tools is a plus.

  
  

• DevOps/CI-CD familiarity is beneficial (e.g., Jenkins/TeamCity or similar, Git, and exposure to cloud platforms).

  
  

• Ability to translate business requirements into comprehensive non-functional and technical test plans.

  
  

Supervisory Responsibility:

☐ Individual Contributor                        ☐ Team Lead               ☒ People Manager (Direct Reports)

Travel:

May be required on a limited basis.

About Charles River Development:

Charles River Investment management System in a platform that provides many Front-Office functions including Portfolio Management, Order Management and Execution, Compliance, Performance & Attribution, Modelling, Scenario Analysis, and Wealth Management.

We are part of the State Street Bank. State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we’re making our mark in the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in location, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers.

Interested in learning more about us? Visit our  www.statestreet.comwww.crd.com LinkedIn page: State Street on LinkedIn

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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