Principal QA Engineer

Job Title

Principal QA EngineerAbout the Role
We are looking for an experienced Quality Assurance (QA) professional who can combine technical expertise with collaborative leadership to deliver high-quality products. You will help shape QA practices, work on complex solutions, and champion continuous improvement and sustainability.
Common Accountabilities

• Apply deep technical expertise to guide team members toward achieving strong quality outcomes. Provide mentorship and share knowledge across the team.
• Understand how business drivers influence quality and processes, and recommend practical solutions and risk management strategies.
• Operate independently while collaborating across functions on strategic initiatives, including resource and budget planning.
• Communicate complex concepts in a clear and structured manner to diverse stakeholders.

Specific Accountabilities
Operational and Technical Excellence

• Apply advanced QA methodologies to analyze, design, and execute test procedures for complex or cross-functional solutions.
• Investigate and document root causes of defects, recommending appropriate corrective actions.
• Utilize QA tools, environments, and test automation solutions to drive operational excellence.
• Maintain in-depth knowledge of product domains, business processes, and customer usage scenarios.
• Facilitate triage and troubleshooting sessions to address customer concerns effectively.

Continuous Improvement and Innovation

• Lead discussions within QA communities to evolve methodologies, frameworks, and tooling.
• Promote sustainable, high-quality standards for all products.
• Contribute to technical forums, patents, and innovation events focusing on QA.
• Define and track key performance indicators (KPIs) for quality and compliance.
• Support the adoption and improvement of testing tools and processes; evaluate and recommend enhancements.
• Participate in measuring and reducing the environmental impact of QA activities and tested applications.

Relationship Building and Knowledge Sharing

• Mentor and coach team members of varying experience levels to enhance QA skills.
• Contribute to structured onboarding and knowledge-sharing initiatives for new colleagues.
• Provide collaborative guidance on test automation strategies, QA processes, and functional coverage.
• Engage in QA community activities to share insights and best practices.

What we can offer you

• · 🎯 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose. 
• · 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. 
• · 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions. 
• · 🤗 A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being. 
• · 💰 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits. 
• · 🌟 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best. 
• · 🌈 A diverse and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment. 
• · 📈 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.