General Information
Req #
WD00087695
Career area:
Information Technology
Country/Region:
India
State:
Maharashtra
City:
Mumbai
Date:
Thursday, September 18, 2025
Working time:
Full-time
Additional Locations: * India - Mahārāshtra - Mumbai
* India - Mahārāshtra - Mumbai
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements
The Level 2 Network Support Engineer role at Lenovo India Private Limited is a challenging position that requires a highly skilled network engineer with strong expertise in Cisco technologies. The ideal candidate should demonstrate deep capabilities in architecture, design, management, and troubleshooting of Cisco network environments.
Key responsibilities
. Strong Technical skills for install, configure, and manage for network technologies.
. Expertise on Cisco technologies is a mandatory.
. Cisco SDA, DNAC, WLC, ACI, ISE and Campus technologies expertise is mandatory
. Expertise on Cisco technologies for: Data, Voice and Wireless along with Firewalls.
. Expertise on Wireless Network Design & Architecture and WLC management.
. Expertise on wireless security implementation.
. Demonstrate strong expertise in Cisco wired and wireless technologies including traditional routing, switching and network security technologies.
. Deployment, management and troubleshooting of Cisco ACI & SDN solutions
. Strong knowledge and experience on Provisioning, Assurance and Automation services on Cisco DNAC center.
. Implement and manage Cisco ISE for secure network access.
. Work closely with network architects and administrators to optimize Cisco SDA deployments.
. Strong knowledge and experience on SDN, Switching, Routing, Network Security, Underlay & Overlay, VxLAN, Micro segmentation, AAA, DNS, DHCP, IPAM solutions.
. Perform configuration, maintenance, and troubleshooting of firewall policies and rules
. Strong knowledge of Cisco wireless infrastructure and hands-on experience with Wireless LAN controller and Cisco AP troubleshooting as well as with the Cisco WLC IOS Code upgrades.
. Excellent Troubleshooting & Debugging expertise on Cisco WLC and Access Points.
. Strong knowledge and experience around Voice Network technologies: Corporate Telephony, Cisco Call Manager, Voice Gateways, Cisco Unified Communications/Voice Conferencing/Webex
. Monitor network traffic for potential security threats and proactively address vulnerabilities
. Troubleshoot and resolve network problems, ensuring optimal performance and reliability.
. Collaborate with cross-functional teams to ensure network security standards align with business objectives
. End to end network tower BAU operations using Cisco technologies
. Should be able to independently work drive team for SLA commitments and ad-hoc demands from Client
. Life Cycle operations including updates, upgrades and firmware / Patching etc. for entire IT landscape
. Network automation for Cisco technologies is a mandatory
. Closely with OEMS and other ISVs to ensure end to end resolution
. Ability to work independently to defining IT landscape, Capacity expansion
. Ability to drive qualify, service improvements independently
. Ability to have connect and relationship with client executives and Reviews
. Efficient and expert to deal and work with cross teams
Key Responsibilities - Possess strong technical skills to install, configure, and manage network technologies
- Demonstrate mandatory expertise in Cisco technologies
- Have hands-on experience with Cisco SDA, DNAC, WLC, ACI, ISE, and campus networking technologies
- Manage Cisco environments across Data, Voice, Wireless, and Firewall domains
- Design and architect wireless networks, including WLC management
- Implement and manage wireless security solutions
- Demonstrate expertise in Cisco wired and wireless technologies, including routing, switching, and network security
- Deploy, manage, and troubleshoot Cisco ACI and SDN solutions
- Work with provisioning, assurance, and automation services on Cisco DNA Center
- Implement and manage Cisco ISE for secure network access
- Collaborate with network architects and administrators to optimize Cisco SDA deployments
- Apply strong knowledge of SDN, switching, routing, network security, underlay & overlay networks, VXLAN, micro-segmentation, AAA, DNS, DHCP, and IPAM solutions
- Configure, maintain, and troubleshoot firewall policies and rules
- Manage Cisco wireless infrastructure, including troubleshooting WLCs, access points, and IOS upgrades
- Perform advanced troubleshooting and debugging on Cisco WLC and access points
- Support voice network technologies, including corporate telephony, Cisco Call Manager, voice gateways, and Cisco Unified Communications (e.g., Webex)
- Monitor network traffic for security threats and proactively address vulnerabilities
- Troubleshoot and resolve network issues to ensure optimal performance and reliability
- Collaborate with cross-functional teams to align network security with business objectives
- Manage end-to-end network operations (BAU) using Cisco technologies
- Independently drive SLA commitments and handle ad-hoc client requirements
- Perform lifecycle operations, including updates, upgrades, firmware, and patching across the IT landscape
- Implement network automation using Cisco technologies
- Work closely with OEMs and ISVs to ensure end-to-end issue resolution
- Contribute to IT landscape planning and capacity expansion
- Drive service improvements and operational excellence initiatives
- Build and maintain strong relationships with client stakeholders, including executive-level reviews
- Collaborate effectively with cross-functional teams
Professional Certifications
Valid Cisco CCNP certification (mandatory)
Preference for: CCIE Enterprise Infrastructure or CCIE Data Center
Additional Certifications
ITIL Foundation (preferred)
Cisco CCIE (added advantage)
Cisco CCNP/CCNA (added advantage)
Soft Skills
Excellent communication, interpersonal, negotiation, and presentation skills
Additional Locations: * India - Mahārāshtra - Mumbai
* India - Mahārāshtra - Mumbai
* India
* India - Mahārāshtra
* India - Mahārāshtra - Mumbai , * India - Mahārāshtra - Mumbai
NOTICE FOR PUBLICAt Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.
Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.
Kindly verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.
