Responsibilities & Key Deliverables
Position Overview: The Senior Manager MIQ - training and competency development will be responsible for designing, developing and driving capability- building initiatives in operational excellence domain across the organization. The role focuses on enhancing employee competencies through training, improving process performance through consultation and creating a culture of continuous improvement through structured learning interventions, assessments and certification programs
Process Ownership - Training and Consultation:
- Design and implement training frameworks aligned with Operational Excellence goals and business strategy.
- Facilitate classroom, workshop, and experiential learning sessions for employees and leadership teams.
- Drive improvements through consultations
Collaboration and Communication:
- Work closely with businesses (Process owners and business HR) to identify competency gaps and develop strategies to address them
- Collaborate with external empanelled faculty member base for designing and conducting training programs
- Collaborate with various businesses for identification and sharing of best practices in operational excellence
Future readiness:
- Drive awareness and capability-building initiatives on new-age digital and Industry 4.0 topics.
- Develop foundational learning modules on Data Analytics, Artificial Intelligence, Automation, Digital Manufacturing, IoT, and Smart Factory concepts.
Experience Minimum 15 years experience in operations management
Industry Preferred Qualifications IndustrialEngineer with MBA in operations management
General Requirements Soft Skills:
- Excellent interpersonal and influencing skills.
- Excellent training and communication skills
- Ability to work collaboratively with diverse / cross functional teams.
- High level of integrity and ethical standards.
- Strong execution focus and result orientation
Technical Skills:
- Industrial Engineering concepts like work study, Material handling etc.
- Policy Management, BSC, X matrix, SWOT and Daily work management
- Lean manufacturing and continuous improvement
- Total Productive maintenance
- Manufacturing and operations knowledge
- Basics of Data analytics and digital skills
- Cost and Productivity improvements
- Innovation
The position requires extensive travel to various Group sites
Our commitment to Diversity, Equity, and Inclusion At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive.
We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.
We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.
Together, we rise by embracing differences and building a future that reflects the communities we serve.
