Manager - Digital Commerce

Overview Be the pulse on eComm business performance & contribution – Leveraging internal & external eComm data, and work with BUs & finance teams to consolidate performance knowledge & learnings Support BU teams in preparing high quality materials, documents and analyses that will contribute to ongoing channel development projects Work with BU teams to set KPIs, establish data, build & distribute (on going) scorecards that drive the right action & have tangible impact on the business Develop or work with tech teams to develop customer specific performance reviews and scorecard tracking (MBR and QBR) Support BU teams with analysis and deep dives to enable customer conversations and support JBP efforts Issue specific ad hoc deep dives based on key business questions/opportunities/challenges Carry out ad hoc strategic analysis consolidating multiple data sources to provide strategic insight Work with DX & broader insights teams to carry out shopper behaviour & channel insights – building scorecards & integrating the right insight into strategic analysis Working in the international matrix is key, requiring strong communication and soft skills, capability to adjust communications to recipients & different cultures. Role requires high proficiency in Excel, Powerpoint and other Microsoft Office apps as well as analytical skills to make sense out of numbers and preparing high level conclusions/recommendations Leverage existing PepsiCo & eComm specific analytical tools to integrate data sets that analyse performance & drivers Key in the success is coping with uncertainty, ambiguity and fragmented set of data and capability to move things forward on limited inputs Setting the agenda for deployment of key Channel projects Partner with Bu Teams to define KPIs, data & tools needed to drive efficiency in the operation & generate more value from the breadth of data available in PepsiCo Responsibilities Work with wider teams to develop eComm Channel intelligence, identifying & understanding channel trends, competition monitoring & opportunity identification (big bets) Source & curate external insights & reports, helping to share & build interlligence across the eComm community Create in depth eComm analysis on performance & opportunity – work with GCC, Sector & BU teams Review eComm channel & key customers priorities, roles & strategies based on 1YR market outlook refresh Support BU/Sector teams with analysis and deep dives to enable customer conversations and support JBP efforts Prepare eComm channel specific analyses, charts, sets of data and presentations that provide clear & actionable insight Connect with BU, sector, finance & GCC counterparts to source information needed, often consolidating multiple data sets Actively work with DX & Insights teams to generate & consolidate eComm market intelligence (e.g. Kantar) and shopper / channel insights Develop overall and customer specific performance reviews (MBR and QBR) Build Performance Review Shareouts, KPI dashboards & agree tracker milestones Carry out ad hoc strategic analysis consolidating multiple data sources to provide strategic insight Make sense out of numbers and given information to prepare overarching story and conclusions/recommendations Prepare compelling presentations – tell stories from macro to micro points of action Choose and influence stakeholders to get specific information and point of view Based on high-level goals, create actionable steps and define proper resources and milestones to achieve the result Qualifications 5+ years experience in strategy/management consulting OR mutli-national organization working in a sales, commercial or transformation function Proficiency to use BI tools– Internal (e.g. Cockpit, eComm IQ), and external (e.Fundamentals, Similar Web, eConsultancy, Kantar, Nielsen etc.) Excellence in MS Office package, especially Excel & Power Point is essential Very Good level of written & spoken English Strong analytical skills Experience of Power BI (or other BI tools), and/or data visualization experience a plus Ability to work with virtual teams across multiple geographies & timezones Proactive approach - drive online sales and customer engagement whilst taking others with you Ability to strategically frame opportunity, codify & share learnings across wide group of stakeholders Previous eComm experience preferred Ability to handle multiple work streams simultaneously and to tight deadlines in a fast-paced and dynamic environment. Good collaborator and influencer: Experience working with a breadth of stakeholders and peers – levels, functions and across countries Ability to extract key messages from complex data and craft a clear narrative, presenting in person & virtually Good commercial and operational instinct to ensure recommendations are practical and executable Well organized, self-sufficient and proactive: Best-in-class time management skills, ability to multitask, set priorities and plan Can-do, flexible attitude with resilience: Calmly able to respond to rapidly changing business priorities Proven experience using PowerPoint and ability to producing visually compelling presentations (i.e. beyond just operating the software) that are impactful with a senior audience Demonstrated proficiency in utilizing Power BI for data visualization and business intelligence