Manager AP

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook

Inviting applications for the role of Accounts Payable – Manager

In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player.

We are looking for someone with extensive knowledge and understanding of entire Procure to Pay process

Responsibilities

• Selects, manages, evaluates and develops staff. Challenges employees, builds effective teams, and provides staff with coaching and feedback.

  
  

• Collaborates internally within the company with members of the same team or of other teams in order to accomplish the allocated tasks; 

  
  

• Ensures that the process activities are carried-out in accordance with the solution agreed with the customer in the Design and Transition phase; 

  
  

• Ensures that the performance objectives (KPIs) / process delivery time (SLAs) set under the contract are fulfilled; 

  
  

• Carries out transformation initiatives and projects to deliver financial and productivity benefits to customer in accordance with the contractual clauses concluded with the client; 

  
  

• Ensures that the team members have all the operational resources and necessary equipment (upon completion of LTO); 

  
  

• Presents the performance indicators in the operational reviews meetings, analyzes data & trends in the process, continuously implements  process improvement methodologies based on Lean Six Sigma;  

  
  

• Conducts team huddles to communicate the information regarding to the process priorities; 

  
  

• Coordinates and ensures the creation of  the   Standard Operating Procedures for the  processes managed, updates  and  validates them  before  sending them  to the customer for sign off, ensuring that they are accurate,  comprehensiveand  explained in a logical manner, tailored to the process needs. 

  
  

• Successfully finalizing of the training plan related to the role hold and tasks; 

  
  

• Providing training and preparing other team members with regards to the daily tasks whenever it is necessary or requested by the manager; 

  
  

• Periodically updating of the working procedures;  

  
  

• Developing implementation activities of new systems/applicable tools to the processes in scope; 

  
  

• Monitors the team performance on a daily basis and ensures that individual and team objectives are met while complying with the established standards 

  
  

• Provides feedback on the performance and the process activity results to team members, identifies areas to improve the knowledge process and plans relevant training sessions to these areas in collaboration with the pathfinder; 

  
  

• Participates in the selection of team members for different roles by assessing their process experience/ knowledge; 

  
  

• Keeps a close collaboration with its homologous Pathfinders and Front Runners in order to be informed about the process related issues/intiatives or human resources that may have an impact on the customer; 

  
  

• Carries out the onboarding/offboarding activities for the team members within the customer’s system; 

  
  

• Participates to the external governance established with the internal stakeholders related to process; 

  
  

• Participates to different projects, initiatives within Genpact. 

  
  

Qualifications we seek in you!