Manager, Affluent Analytics

The primary focus of the role is to deliver analytics projects with primary focus on Affluent Analytics and build analytical solution suites that can be used across team and markets. The individual will be responsible for end-to-end analytics solution development, deployment, performance assessment etc. Also provides thought leadership and acts as a subject matter expert to design and recommend appropriate analytical solution in addressing key issues within the business. A solid understanding of Banking Business, customer segmentation, statistical analysis and Modelling is required. Hands on Python, Pyspark and SAS is mandatory. 

Strategy
•    The primary focus of the role is to deliver analytics solutions with primary focus on Affluent Analytics and build analytical solution suites that can be used across team and markets. The role involves extracting key data insights/ developing statistical solutions to create business value/ reduce business risks in Affluent segment across markets and work with SCB Group Management leadership to come up with strategies for Customer engagement, client continuum, cross border opportunities and client retention. The role involves extensive data processing and analysis leveraging multiple relevant data sources. The role will involve working in close partnership with multiple relevant stakeholders including business owners, data owners and providers, technology teams among others. The individual will be responsible for end-to-end analytics solution development, deployment, performance assessment etc. 
Business
•    Translate business questions into data requirements and actions.  
•    Analyse data to recommend solutions to complex business problems. 
•    On the agreed methodology develop and deliver the analytical solution 
•    Partner creating implementation plan with Project owner including benefit of the solution 
•    Support on the deployment of the initiative including manual scoring or implementation support though any system 
•    Create the technical and review documents for approval as relevant 
•    Enables the organisation to be more data driven by supporting the business with critical insights and translation into action(s) 
•    Proactively shares trends and insights to trigger discussion and decision. 
Processes
•    Continuously improve the operational efficiency and effectiveness of processes 
•    Ensure effective management of operational risks within the function and compliance with applicable internal policies, and external laws and regulations 
•    Lead end-to-end design and development of Affluent analytics solutions across markets 

People & Talent
•    Champion and act as role model of the group’s values
•    Driving an environment of collaboration, both within CPBB Banking and across the wider Group, to ensure issues are raised and blockages are resolved in a timely manner 
•    Be able to work in agile fashion with other teams and support development /implementation of the solution 
•    Contribute towards training sessions for knowledge management 
Risk Management
•    Interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures
•    Ensure data security and data sharing in secured way through SharePoint in password protected files
Governance
•    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role
Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
•    Group/Region/Country Affluent teams 
•    Region/Country RA teams 
•    Group/Region/Country Segment teams 

•    Analytics experience 
•    SAS, SQL 
•    Communication Skills 
•    Office tools (Excel/ PowerPoint) 
•    Project Management Skills 
•    Python, Pyspark
•    MicroStrategy 
•    Analytics experience

•    Education - Post Graduate (Statistics, Mathematics, Econometrics or Economics, Computer Science , Business Administration)
•    At least 3/4 years of relevant experience in Banking / Financial/Marketing Services Industry
•    Good business understanding for client, segment, product and channels and marketing analytics

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.