Lead DevOps Engineer / Senior DevOps Engineer

Lead DevOps Engineer / Senior DevOps Engineer

About Us

Restroworks is a leading cloud-based restaurant technology platform powering 20,000+ restaurants across 50+ countries. Our unified technology platform helps enterprise restaurant operators scale efficiently, improve profitability, and deliver consistent guest experiences across locations.

Our product suite includes Point of Sale (POS), Inventory Management, Integrations, Analytics, CRM, and other mission-critical restaurant operations solutions. Global restaurant brands such as Subway, Taco Bell, Nando’s, Caribou Coffee, Carl’s Jr., and Häagen-Dazs trust Restroworks to streamline and manage their operations.

Restroworks has been recognized as a Global Leader in Restaurant Management Software by G2 and is proudly Great Place to Work-Certifiedâ¢.

Key Responsibilities

• Design, implement, and manage scalable, secure, and highly available cloud infrastructure.
  

  
  

• Build and optimize CI/CD pipelines to improve deployment efficiency and release reliability.
  

  
  

• Automate infrastructure provisioning and configuration management using Infrastructure as Code (IaC) tools.
  

  
  

• Monitor system performance, uptime, and reliability across production environments.
  

  
  

• Lead DevOps best practices around deployment, observability, incident management, and disaster recovery.
  

  
  

• Collaborate with engineering teams to improve application scalability, availability, and performance.
  

  
  

• Manage Kubernetes clusters, containerized applications, and orchestration environments.
  

  
  

• Implement security best practices across infrastructure and deployment pipelines.
  

  
  

• Drive cost optimization initiatives for cloud infrastructure and services.
  

  
  

• Mentor junior DevOps engineers and contribute to building a high-performance engineering culture.
  

  
  

• Participate in on-call rotations and production incident resolution.
  

  
  

• Design and manage Kafka/MSK-based event streaming systems for high-throughput microservices communication.
  

  
  

• Support scalable distributed architectures handling billions of transactions/messages monthly.
  

  
  

• Implement observability and monitoring solutions using Prometheus, Grafana, CloudWatch, Datadog, New Relic, Site24x7, and related tools.
  

  
  

• Lead incident response, RCA analysis, platform uptime initiatives, and SRE best practices.
  

  
  

• Implement DevSecOps and cloud security best practices using tools such as Wiz, Lacework, Snyk, SonarQube, JFrog X-Ray, AWS native security services, and F5.
  

  
  

• Conduct regular infrastructure security audits, vulnerability management, governance reviews, and compliance checks. Exp in ISO, SOC 1 , SOC 2 audits will be added advantage.
  

  
  

• Manage infrastructure for data migration initiatives using AWS DMS and related technologies.
  

  
  

• Support data pipelines, integrations, and enterprise migration projects.
  

  
  

• Drive AI-enabled DevOps automation for environment provisioning, log analysis, incident triaging, and operational efficiency improvements.
  

  
  

Required Skills & Experience