IT Functional Analyst

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and AgroScience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 37 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in over 1,000 companies across 59 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6.95 billion; and has been among the best performing stocks in Europe over the past 20 years.

Job Title: Functional Analyst

Location : Bangalore

• Work closely with the Product Owner and Functiaonl Analyst in understanding the business goals and objectives and the requirements of the proposed solution.
• Help the Business Analyst in preparing the as-is and to-be business process maps to allow identification of requirements for the developing the new eLIMS application.
• Analyze and decompose complex requirements;
• Perform gap analysis and write Functional Specifications based on an in-depth understanding of both business processes and local IT system functionalities.
• Assist the Business Analyst in documenting information gathered from multiple sources, highlight conflicting functional/non-functional requirements, and documenting the clarifications to enable the preparation of a clear and concise functional specification document.
• Convert the requirement discussions into functional requirement documents that follow the standard templates, well structured, and use natural language, and easy to understand.
• Drives the requirement management lifecycle, including the creation, grooming, development, and testing activities, overseeing the delivery of the product as per the requirements;
• Performs training to the users about processes and the systems involved in supporting such processes;
• Provides cross-functional support to other departments as required;
• Cooperate in system testing.
• Performs other duties as assigned;
• Provide assistance with troubleshooting / triaging of production issues to help with quicker resolution.

Specific skills required:

Technical knowledge:                       

• Strong and proven background in Information Technology.
• Experience as a Technical Writer/Business Analyst/Functional Analyst
• Experience in writing Functional Specification Documents
• Experience in creating Business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Capacity to conceptualize creative solutions, document and sell solutions to all levels of the organization, including senior management;
• Ability to solve practical problems, define cause and effect, map dependencies in the process
• Organized, detail-oriented, analytical, curious, with demonstrated troubleshooting and investigation skills;
• Ability to prioritize tasks, multitask with organization and manage time effectively.
• Strong customer focus and ability to manage (internal or external) client expectations;
• Contribute to process mapping in a range of functional dependencies, including operations, purchasing, inventory, distribution, equipment, data management, quality systems and facilities
• Ability to work independently with limited oversight, in a complex global environment;

• At least 8 to 12 years in an IT environment (implementation if possible) preferably in an industrial or process-driven environment and ideally in the laboratory industry.
• At least 5-7 years as a Business analyst/ Functional analyst / Product owner/Technical Writer in an IT environment.
• Good business understanding to facilitate discussions from top managers to end-users.