IDM T3 Specialist

The Identity and Access Management (IAM) team provides services for Nokia's workforce and business-to-business domains. Our diverse global team maintains over a dozen IAM-related services in legacy on-premises and modern cloud landscapes. Nokia IAM is currently focused on renewing services to leverage cloud platform capabilities. We are seeking an experienced NetIQ IDM specialist to support Nokia Identity Management services in a third-tier support role. The preferred candidate should have the expertise to independently solve service problems and escalated incidents.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

• Solve complex/technical problems in IDM services
• Perform recurrent maintenance tasks on all IDM components
• Monitor the current environment and take proactive actions to maintain the service
• Participate in service upgrade and enhancement deployments
• Mentor junior team members
• Interface with IDM T2, Service Delivery Management, and surrounding subject matter experts.

Must-Have:

• Bachelor's degree in computer science, with 6+ years of hands-on experience with Identity management systems and 2+ years of hands-on experience using NetIQ IDM suite
• Strong understanding and hands-on experience with NetIQ Identity Manager Engine, Drivers, Remote Loader, iManager, User App, Workflows, Policies, Drivers (User app, AD, Role and Resource, etc.)
• Strong knowledge on Active Directory and eDirectory (LDAP)
• High proficiency with Unix/Linux operating system commands, utilities, and scripting (PowerShell, JavaScript, Python, etc.)
• Experience in implementing SSL/self-signed certificate and encryption/decryption of keys and SQL experience.

Nice-To-Have:

• Database(Oracle, PostgreSQL) experience
• Strong understanding of LDAP v3 directory services
• Experience working with ForgeRock Directory Services, FreeRADIUS, Microsoft Entra ID
• Knowledge on cloud services, such as GCP and Azure
• Fluent verbal and written English language and communication skills