HRO(People Development Austria )-AM

Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager / Assistant Manager – People Development Austria
Role Purpose
Manage operational delivery of People Development programs across Austria. Own scheduling, administration and vendor coordination for leadership programs, mandatory trainings, language offerings and apprenticeship activities while ensuring compliance and high participant experience.
Responsibilities

1. Program Administration: Schedule leadership program classes, AMS conferences and ONE initiative rollouts; manage registrations, instructor coordination and post processing in LMS. Add/manage courses and classes in LMS
2. Logistics and Events: Coordinate hotel bookings, meeting rooms and participant communications; manage invoices and ARIBA procurement for events.
3. Mandatory Trainings and Professional Skills: Plan and coordinate annual mandatory trainings; set up classes in LMS and manage trainer engagement.
4. Apprenticeship Coordination: Maintain apprentice training plans in LMS; register internal apprentice trainers at WKO and prepare funding applications.
5. Reporting and Budget Control: Produce LMS and audit reporting; manage e learning billing processes and cost calculations with Finance.
6. Knowledge Management and ServiceNow Key User: Maintain ServiceNow articles and SharePoint resources; act as ServiceNow key user for People Development.
7. Team Management: Supervise Senior Associates and Associates; allocate work by complexity and ensure quality control.
Systems Used LMS; Articulate 360; Vyond; Adobe Creative Cloud; Canva, ServiceNow; SharePoint; M365; ARIBA; ServiceNow; Reporting Centre; Excel

Qualifications we seek in you!
Minimum Qualifications
• Bachelor’s degree in HR, Operations, Management, L&D program management or People Development operations experience or a related field (MBA preferred).
• Strong LMS administration, eLearning development, vendor coordination and budget handling skills
• Expertise in global People Development and compliance.
• Strong preference for candidates with European experience.
• Willingness to work 5 days from office in client specific shift.

Preferred Qualifications/ Skills
• Proven track record in process automation and optimization.
• Familiarity with enterprise service management tools (e.g., ServiceNow) is essential for this role.
• Certifications in HR management or HR operations.

Key Skills and Attributes:
• Strategic thinking and problem-solving abilities.
• Strong leadership and interpersonal skills.
• Proficiency in HR People Development and HRIS systems.
• Effective communication and stakeholder engagement skills.

Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.