HR Specialist – Talent Advisory

About Citco:

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

We’re a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. But we don’t stop there: we also build these same bonds among our own teams, too. Here, we’ve created a community where colleagues support one another and different departments help others succeed. And here, we’ve cultivated a culture where employees care about our company values and live them in their work. At Citco, this people-centric philosophy is the core of who we are—and it shines through in everything we do, every day.

Your Role:

You will execute and administer HR processes including Probation, Performance Management, and other Talent Advisory processes, ensuring quality and timely service delivery

• You will provide day-to-day advisory support to employees and stakeholders globally, serving as a key point of contact for HR process-related queries

  
  

• You will ensure accuracy in operational delivery and maintain employee records in HRIS, ensuring data integrity and confidentiality at all times

  
  

• You will map and document current processes, identify process gaps, and escalate recommendations for process improvements 

  
  

• You will support the implementation of enhancements and simplifications to existing processes and procedures based on process reviews and stakeholder feedback

  
  

• You will liaise with HR Business Partners across all locations to ensure consistent and compliant process execution

  
  

• You will prepare and provide reports, data, and insights to the management team and other stakeholders on a regular basis

  
  

• You will undertake regular audits of assigned work to ensure accuracy, completeness, and compliance

  
  

• You will support process improvement initiatives and contribute ideas aligned with design thinking principles

  
  

• You will adhere to and help maintain processes and procedures that ensure operational compliance with local regulations and regulatory requirements

  
  

• You will support internal and external audits by providing relevant documentation and process information

  
  

About You:

• You have a passion for your work and are ready to go the extra mile to deliver impactful results

  
  

• You have a track record of delivering results that improve the employee experience and demonstrate effective stakeholder management

  
  

• You are a lateral thinker, highly organized with a high degree of attention to detail

  
  

• You have strong interpersonal, time management, and communication skills, with the ability to engage effectively with a variety of stakeholders

  
  

• You have the ability to work collaboratively with key stakeholders to contribute to innovative solutions

  
  

• You have the ability to work with a sense of urgency within a fast-paced and demanding work environment

  
  

• You maintain the highest level of confidentiality and discretion pertaining to employee records and internal communications

  
  

• Experience in an advisory or HR generalist role will be an added advantage