Global Sales Director

The position is accountable for proactively soliciting and handling sales opportunities across multiple segments. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.

• Building Successful Relationships that Generate Sales Opportunities 

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for sales opportunities as well increase share from an account.

• Manages and develops relationships with key internal and external stakeholders.

• Identifies new business to achieve personal and location revenue goals.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the location based on market conditions and location needs.

• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

• Driving customer loyalty.

• Assist international hotels in understanding the Indian business; expectations and work with hotels on how best to deliver on those expectations.

• Stay updated on current trends, industry best practices, and competition to offer innovative and attractive solutions.

• Provide insights to the management team on market demands, pricing strategies, and potential areas for improvement.

• Bachelor’s degree in Hospitality Management or a related field.

• Experience with Sales platforms, such as Envision, Delphi, etc.

• 7+ years of hotel experience in corporate transient, group sales and events management, preferably in an above property role. With a keen understanding and experience with hotel application usage and business impact. While not a full- time traveling job, this role would require some travel to cover key markets or to attend trade shows/events.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.