GEO, Reporting & Insights Specialist

We are building a new enterprise wide capability — the Governance Enablement Office (GEO) — to radically modernise how Standard Chartered governs itself.

The Reporting & Insights Specialist operationalises GEO’s insight engine — producing MI dashboards, scorecards, datasets and leadership narrative materials aligned to GEO’s Business Data Model.
The role executes recurring MT governance reporting, maintains definitional accuracy, automates refresh cycles and improves data quality.

This role ensures governance insights are timely, consistent, repeatable and embedded across Businesses, Functions, Clusters and Countries.

Dashboard & Scorecard Production
•    Build and maintain dashboards/scorecards aligned to GEO standards.
•    Execute monthly MT dashboards, quarterly insights packs and periodic thematic analyses.

Data Preparation & Business Data Model Execution

• Apply GEO metric definitions, rules and calculations consistently.
• Maintain datasets and transformation logic to ensure accuracy and reproducibility.
• Bridges the gap between regulatory requirements and operational data, ensuring reports that are accurate, compliant, and transparent.
• Stakeholder Analysis : Developing reports for internal stakeholders with purposeful highlights & insights
• Understanding Risk & Governance Frameworks: Knowledge of SCB or other Banking/Financial institutions Risk Framework, polices & standards
• Compliance & Risk: Exposure to Aligning initiatives with organizational policies & regulatory requirements
• Stakeholder Collaboration: Act as a liaison between business units and IT teams to translate complex requirements into actionable technical plans, Collaborate with QA teams
• Strong communication, analytical mindset, problem-solving abilities & Exposure to AI tools if any

Insight Visualisation & Storytelling
•    Package insights into leadership ready narratives.
•    Produce visuals, charts and commentary that translate data into decisions.

Collaboration & Upstream Alignment
•    Work closely with the Governance Effectiveness team (structure/registry readiness) and Process Automation (telemetry inputs).
•    Ensure all MI uses correct taxonomy, lifecycle and standards.

User Enablement
•    Train governance practitioners on interpreting dashboards and applying insights.
•    Maintain data dictionaries, guides and usage notes.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
•    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Success Measures (KPIs)
•    Accuracy, consistency and timeliness of dashboards.
•    Adoption of MI across domains.
•    Reduction in manual MI processes; stable refresh cycles.
•    Evidence of insights informing governance decisions.

Key Stakeholders
•    Reporting & Insights Lead
•    Governance Strategy Lead
•    Oversight Lead
•    Process Optimisation Lead
•    Tech / Data Engineering / AI Enablement
•    Chairs / Secretaries
•    Governance Leads

Other Responsibilities
•    Embed Here for Good and Group’s brand and values in the team.
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

• 6–10 years in dashboarding, MI, analytics or COO reporting.
• Strong experience with metric definition, calculation logic and data quality.
• Strong storytelling and visualisation skills.
• Data Analysis & Reporting skills: Gather requirements, design and manage changes within a project, Exposure to creating a system for gathering feedback provided during change initiatives, whether through sprints, project retrospectives, or surveys/questionnaires.
• Identify business needs, define project requirements, model processes, and document specifications. Use tools like SQL, Excel, Power BI, or Tableau to analyse data, build dashboards, and derive insights for decision-making 

•    Dashboarding & reporting frameworks
•    Business Data Model execution
•    Data quality, lineage, validation
•    Storytelling & visualisation
•    Workflow/data automation 

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.