Fraud & Disputes Specialist

About Company:

Our new center in Bengaluru, India will complement five existing operations centers with more bandwidth to meet the growing needs of our clients and customers and allow for 24/7 project coverage. In addition to making the company more resilient, will also be focused on unlocking new technology and analytical capabilities across all business units. This exciting expansion will strengthen, add significant talent to our already exceptional team and enable us to continue to partner with our clients to drive their business goals. To learn more about and how we empowers companies to accelerate business please visit office or reach out to us today. We look forward to hearing from you!

An Ideal Candidate:

• Minimum 2+ years of experience in Fraud Monitoring, Indirect Disputes claims processing and Chargeback experience.
• Strong understanding of fraud detection and dispute operations, including chargebacks and transaction‑level monitoring.
• In‑depth knowledge of fraud life cycles across Credit Card, Check, and Online Fraud products.
• Strong knowledge of Reg E and VISA/Mastercard Chargeback Rules.
• Working knowledge of US banking regulations (Reg E, FCRA, UDAAP, etc.).
• Excellent verbal, written, and interpersonal communication skills.
• Ability to learn quickly, share knowledge, and work independently.

Key Competencies:

• Minimum 2+ years of experience in Fraud Monitoring, Indirect Disputes claims processing and Chargeback experience.
• Strong understanding of fraud detection and dispute operations, including chargebacks and transaction‑level monitoring.
• In‑depth knowledge of fraud life cycles across Credit Card, Check, and Online Fraud products.
• Strong knowledge of Reg E and VISA/Mastercard Chargeback Rules.
• Working knowledge of US banking regulations (Reg E, FCRA, UDAAP, etc.).
• Excellent verbal, written, and interpersonal communication skills.
• Ability to learn quickly, share knowledge, and work independently.

Additional Information:

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