Field Service Engineer-Mumbai

Introduction section:

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living.For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. OurFMEReignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

• We Care for our patients, each other, and our communities

  
  

• We Connect across teams and borders to deliver excellence together

  
  

• We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

  
  

Information about (MSC, Commercial,SQRetc.) department:

Global Commercial, a function within Care Enablement,unitesSales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!

Responsibility:

Your Responsibilities:

• Provide on-site technical interventions, including installation, training, repair, and maintenance, to ensureoptimaloperation of machinery at client sites.

  
  

• Engage with customers to deliver necessary technical support, fostering strong and positive customer relationships.

  
  

• Collaborate with the sales and dealer teams by sharing technical insights and support to enhance sales opportunities and business growth.

  
  

• Completerequired technical training and assessments to continually enhance technicalproficiencyand deliver high-quality service to clients.

  
  

• Achieve service targets by negotiating and securing Service Contracts and sparepartsales, while managing billing, invoicing, and accounts receivable related to routine service activities.

  
  

• Oversee personal inventory, including spare parts and tools, ensuring adequate stock levels and proper management.

  
  

• Execute technical tasks assigned by team leadership ina timelyand efficient manner.

  
  

• Utilize technical management systems effectively to ensureaccurateand complete data entry.

  
  

• Document all technical activities thoroughly in Field Service Reports, CRM software, and other prescribed administrative records.

  
  

Candidate’s profile:

Your Profile:

• Qualification -BE / B. Tech in Bio Medical Engineering or Electronics Engineering or Electronics and Instrumentation Engineering

  
  

• Experience -2 - 3 years Medtech companies

  
  

• Reporting to – Area Technical Manager

  
  

• Handling medical equipment,preferably inrenalindustry.

  
  

• Necessary communication skills, abilityofproblem solving, and customer relationship maintenance

  
  

• Basic skill in English to read and understand manual and technical document
  

  
  

Offer package:

OurOffer for you:

There is a lot you can discover at Fresenius Medical Care, regardlessinwhich field you are an expert and how much experience you have -all dedicated to your professional journey.

• Individual opportunities for self-determined career planning and professional development

  
  

• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one

  
  

• A large number ofcommitted people with a wide range of skills,talentsand experience

  
  

• The benefits of a successful global corporation with the collegial culture of a medium-sized company