DocuSign CLM Technical Analyst

ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. 

ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.

ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.

The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe.

ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework.

To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.

This role is responsible for the ongoing support, maintenance, and enhancement of the DocuSign Contract Lifecycle Management (CLM) platform. It ensures system stability, supports business users, and drives continuous improvement in contract-related processes.

Location: Bengaluru, India

• Provide daily operational support for the DocuSign CLM platform, including user access management, configuration, and issue resolution.
• Maintain and optimize CLM workflows, templates, and document generation logic.
• Collaborate with business stakeholders to gather requirements and implement configuration updates.
• Monitor system performance and proactively address issues to ensure platform reliability.Coordinate with IT and cybersecurity teams to manage integrations (e.g., SAP Ariba, O365, SSO, SAP CI) and ensure.
• hensive documentation, including configuration guides, workflow diagrams, and support runbooks.
• Participate in blueprint packaging and deployment.
• Support testing and validation during system upgrades and enhancements.

Skills and Qualifications

• Minimum 2 years of experience supporting DocuSign CLM or similar contract lifecycle management platforms.
• Strong knowledge of CLM workflows, templates, and document generation processes.
• Experience in system administration, user management, and troubleshooting.
• Familiarity with Salesforce integration and data flows.
• Excellent communication and documentation skills.
• Ability to work independently and manage multiple priorities effectively.

Preferred Skills and Qualifications

• DocuSign CLM Consultant Certification.
• Experience with DocuSign CLM API integrations and DocuSign AI.
• Knowledge of SSO, MFA, and clause library configurations.
• Exposure to SAP CI or other middleware platforms.
• PMP, PMI-ACP, or Scrum Master certification.
• At least 2 years’ experience in CLM Docusign troubleshooting and implementation
• Configuring and troubleshooting DocuSign workflows

An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: 

• Competitive compensation 

  
  

• Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits 

  
  

• Retirement benefits 

  
  

• Global networking & cross-functional opportunities

  
  

• Annual vacations & holidays

  
  

• Day care assistance program

  
  

• Training and development program

  
  

• Tuition assistance program

  
  

• Workplace flexibility policy

  
  

• Relocation program

  
  

• Transportation facility

  
  

Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines. 

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