Documentation Technician

Who we are? 

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. 

We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. 

Please visit and follow Johnson Controls LinkedIn for recent exciting activities.

Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg

Asia-Pacific LinkedIn: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all

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What will you do?

The Administrative Operations Coordinator is responsible for ensuring consistent and timely delivery of services by efficiently managing core administrative and operational tasks. This role supports customer satisfaction by expediting routine processes, maintaining accurate documentation, and coordinating with internal and external stakeholders to ensure smooth execution of contracts, invoicing, and material logistics.

• Ensure consistent delivery of administrative and operational services in line with organizational standards.
• Expedite and complete basic administrative tasks to meet customer expectations and service timelines.
• Process subcontracts and maintain all required contractual and compliance documentation.
• Coordinate the invoicing process, ensuring accuracy and timely submission.
• Place material orders and track shipments to ensure on-time delivery.
• Maintain organized records related to subcontracts, invoices, purchase orders, and shipment tracking.
• Communicate effectively with vendors, internal teams, and other stakeholders to resolve issues and ensure smooth operations.
• Support continuous improvement of administrative processes to enhance efficiency and service quality.

What we look for?

• Associate degree (2-year degree) or an equivalent combination of education and relevant work experience.
• Minimum of 4 years of relevant administrative, operations, or coordination experience preferred.
• Experience working with subcontracts, invoicing, purchase orders, and logistics tracking is highly desirable.

• Strong organizational and multitasking skills.
• Attention to detail and accuracy in documentation and data handling.
• Ability to manage deadlines and prioritize tasks in a fast-paced environment.
• Good communication and coordination skills.
• Proficiency in standard office tools (MS Excel, Word, ERP or procurement systems preferred)

What we offer:

We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents

Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.  Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.