Data Scientist

Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales & services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world.

About this role: 

This role will be a part of the Global Sales and Services Technology team in GSSO. This team innovates the way our team helps clients receive value, so technology leaders will be able to make smarter decisions in a different way.

We are looking for a talented Data Scientist to join the team. The individual will have access to the best facilities, technology and expertise within the industry and will work on challenging business problems. This is an excellent opportunity to be part of a new venture, in a start-up environment where you can truly develop your skill set and knowledge and bring impact to the team.

What you will do:

• Designing and implementing state-of-the-art Large Language Model (LLM) based agents that seamlessly synthesize complex information and initiate important actions in a business workflow.

  
  

• Using advanced Generative AI techniques and/ or NLP for deriving actionable insights from unstructured text data, such as call transcripts and emails.

  
  

• Predicting client interest basis their digital footprint and making relevant recommendations to drive higher client value delivery, using NLP techniques with ML.

  
  

• Leverage statistical and machine learning techniques to extract actionable insights from client retention data.

  
  

• Build tools to process structured and unstructured data

  
  

• Engineering features and signals to train ML model from diverse data collection

  
  

What you will need:

• BS/MS/PhD in Computer Science or other technology, Math, Physics, Statistics or Economics (focus on Natural Language Processing, Information Retrieval a plus)

  
  

• 3+ years of experience in data science methodologies as applied to live initiatives or software development

  
  

• Minimum 3+ years of experience in python coding and statistical analysis

  
  

• Minimum 2 years of working experience in the following:

  
  

  • Natural Language Processing and Information Retrieval

    
    

  • Prompt Engineering and working with LLMs

    
    

  • Statistical techniques

    
    

  • Data mining and recommendation systems

    
    

  • Experience working with large volumes of data

    
    

  • User behavior modeling

    
    

• Collaborative, inclusive and respectful of diverse perspectives 

  
  

• Proven ability to manage tasks end-to-end and meet deadlines

  
  

• Detail-oriented with strong organizational skills and innovative mindset. 

  
  

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

  
  

• Collaborative, team-oriented culture that embraces diversity 

  
  

• Professional development and unlimited growth opportunities

  
  

#LI-MP4 #GSSO

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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