D&T Associate Manager - Risk & Compliance

Purpose of the Job

The role of an Associate Manager in Risk & Compliance in the Digital and Technology Department is crucial for ensuring Aramex maintains adherence to regulatory standards and internal policies within the digital and technological landscape. This position oversees risk management strategies, assesses compliance frameworks, and implements controls to effectively mitigate operational risks. Collaborating cross-functionally, the Associate Manager provides strategic guidance to enhance the organization's digital security posture and ensures alignment with industry best practices. Through their leadership, the organization maintains a robust governance, risk, and compliance framework, safeguarding operations and fostering a culture of integrity and innovation in all technological initiatives.

The overall purpose of this role is to:

• Ensure adherence to regulatory standards and internal policies within the digital and technological domain.
• Oversee and implement risk management strategies to mitigate operational risks effectively.
• Assess and enhance compliance frameworks to align with industry best practices.
• Provide strategic guidance and leadership to enhance the organization's digital security posture.
• Collaborate cross-functionally to maintain a robust governance, risk, and compliance framework.

Safeguard organizational operations by fostering a culture of integrity and innovation in technological initiatives.

Job Description

Risk Management:

• Develop and implement risk management strategies specific to digital and technological operations.
• Identify potential risks and assess their impact on business operations.
• Recommend and implement controls and measures to mitigate identified risks.

Compliance Oversight:

• Ensure compliance with regulatory requirements, industry standards, and internal policies related to digital and technology operations.
• Conduct regular audits and reviews to assess compliance effectiveness.
• Implement necessary changes to maintain and enhance compliance frameworks.

Policy Development and Implementation:

• Develop, review, and update policies and procedures related to digital and technology risk management and compliance.
• Ensure policies are communicated, understood, and adhered to across the organization.

• Cross-functional Collaboration:

  
  
  
  • Collaborate with IT, legal, and other departments to align risk management and compliance efforts with overall organizational goals.
  • Provide guidance and support to various teams on risk and compliance-related matters.

  Reporting and Monitoring:

  
  
  
  • Prepare and present reports on risk assessment findings, compliance status, and mitigation activities to senior management and stakeholders.
  Monitor industry trends, regulatory changes, and emerging risks to proactively adjust risk and compliance strategies, ensuring the organization remains agile and compliant.

Job Requirements - Experience and Education

• A university degree in Management Information Systems, computer Science or related field is essential.
• Minimum 5 - 7 years background in performance analysis, metrics tracking, and data-driven decision making.
• Strong understanding of IT Governance, processes and methodologies.
• Proficiency in data analysis and visualization tools, such as SQL, Python, R, Tableau, or Power BI, to analyze and present performance metrics effectively.
• Excellent leadership, communication, and analytical skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in project management tools and software.
• Experience with IT performance management frameworks (e.g., ITIL, COBIT).

Leadership Behaviors
Building Outstanding Teams
Setting a clear direction
Simplification
Collaborate & break silos
Execution & Accountability
Growth mindset
Innovation
Inclusion
External focus
Skills