Coordinator: Imaging Operations

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job description

Iron Mountain is seeking a dynamic and experienced Coordinator - Digital Solutions(Team Lead) to join our Digital Solutions team. In this role, you will be responsible for overseeing complex scanning and digitization projects, ensuring operational excellence, and leading diverse teams to deliver high-quality results for our clients.

Our Digital Solutions team is dedicated to transforming information management through cutting-edge imaging technology, automation, and collaborative problem-solving.

What You'll Do

In this role, you will:

• Manage end-to-end scanning and digitization projects: Adhere to project scopes and ensure timely, high-quality delivery by managing project sign-offs, including Proof of Concept, User Acceptance Tests, and Work Completion Certifications.
• Lead diverse operational teams: Supervise and develop both in-house and vendor-supplied teams across multiple sites, fostering a collaborative environment to achieve daily and monthly productivity targets.
• Drive operational excellence: Maintain compliance with organizational standards, effectively manage client escalations, and assist vertical leadership in attaining revenue targets.

What You'll Bring

The ideal candidate will have:

• Relevant experience managing multiple operational sites and teams of 50+ members.
• Strong technical knowledge of production imaging equipment (including Automatic Document Feeders, overhead, flatbed, and BookEye scanners) and Document Management Systems.
• Proven ability in data reporting using Google Sheets and Management Information Systems, with a strong focus on workflow automation and process integration.
• Educational background: Bachelors degree (Master of Business Administration in Operations preferred) combined with a strong track record in the digitization trade.

Call to Action

If you are a results-driven professional ready to lead high-impact digital transformation projects, we encourage you to apply today and help us unlock the power of information.