Compliance Training & Workday Learning Administrator

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What will youcontribute?

You will play a key role in the administration, delivery, and continuous improvement of the organization’s compliance training program withinWorkday Learning. This roleis responsible formanaging compliance courses, learner enrollments, and training-related service requests, while supportingaccuratecompletiontracking and reporting. You willpartnercloselyHRand People Technology teams to ensure mandatory training is delivered effectively and tracked accurately across the organization.

Responsibilities & Deliverables

Yourdeliverableswill include, but are not limited to, the following:

Workday Learning Administration

• Manage andmaintaincompliance training courses within Workday Learning, including course setup, updates, retirements, and version control.

  
  
  

• Configure and manage learner enrollments, assignments, re-enrollments, andcompletionrules in alignment with regulatory and policy requirements.

  
  
  

• Monitor training availability and learner access to ensure a smooth learner experience.

  
  
  

Compliance Training Operations

• Act as a primary operational contact for compliance training administration, responding to learner and stakeholder inquiries via shared mailboxes and ticketing systems (e.g., ServiceNow).

  
  
  

• Troubleshoot enrollment, access, and completion issues, escalating system defects or risks asrequired.

  
  
  

• Support communications related to mandatory training campaigns, deadlines, and reminders.

  
  
  

Completion Tracking & Dashboards

• Contribute to the maintenance, validation, and enhancement of compliance trainingcompletiondashboards and reports.

  
  
  

• Partner with reporting and analytics teams to ensureaccuratedata feeds, consistent definitions, and reliablecompletionmetrics.

  
  
  

• Perform routine data quality checks toidentifydiscrepancies, trends, or risks in training completion data.

  
  
  

Annual & Ongoing Training Programs

• Support the implementation, testing, and rollout of yearly compliance training programs, including annual refreshes. 

  
  
  

• Assistwith post-launch monitoring and issue resolution.

  
  
  

Stakeholder Collaboration

• Work closely with Regulatory Compliance, People Technology, HRIS, and People Analytics teams to align system configuration, reporting, and training requirements.

  
  
  

• Gather operational requirements, document processes, and support continuous improvement initiatives related to compliance training delivery.

  
  
  

Required Experience & Skills

• Experience administering training or learning management systems, preferablyWorkday Learning.

  
  
  

• Strong attention to detail and ability to manage high-volume, deadline-driven processes.

  
  
  

• Experience managing enrollments, learner data, and training records.

  
  
  

• Familiarity with reporting, dashboards, or training completion tracking (Power BI or similar tools preferred).

  
  
  

• Ability to manage and respond to service requests via email and ticketing systems.

  
  
  

• Strong written and verbal communication skills, with the ability to explain processes clearly to diverse audiences.

  
  
  

• Proven ability to prioritize multiple tasks and work independently while collaborating within a team environment.

  
  
  

• Previousexperience ina compliance, regulatory, HR, or learning operations role is strongly preferred.

  
  
  

• Experience supporting annual or mandatory training programs is a plus.

  
  
  

• Workday certification or learning administration training isadvantageousbut notrequired.

  
  
  

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

·       Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

·       Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.

·       Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

·       Sustainability: Benefit from paid time off for volunteering and donation matching.

·       DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

·       Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

·       Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!