COE Lead - Executive assistant

Purpose of the role

To manage the executive's schedule, handling correspondence, preparing presentations and reports, and providing other administrative support as needed. 

Accountabilities

• Management of senior executive members calendars and overseeing their timely responses to meeting invitations and requests.
• Planning and arranging travel itineraries, including flights, accommodation, and ground transportation, ensuring timely and efficient travel for the executive.
• Proactively anticipating the needs of the senior executive, prioritising tasks, and ensuring timely completion.
• Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks.
• Management and facilitation of senior executive members meetings.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a “COE Lead - Executive assistant, where you will provide subject matter expertise on India employment legislation, Regulatory Requirements, and Organisational compliance procedures. In this role, you will support the organisation by offering guidance on complex employment law matters, interpreting statutory requirements, ensuring that policies and processes reflect current legal standards and attend various hearings with the regulators . You will partner with various stakeholders to drive fair, consistent, and legally compliant employee practices across the organisation.

To be successful as a "COE Lead - Executive assistant, , you should have experience with:

Required Skills:

• Provide high‑complexity executive support to assigned senior stakeholders, including complex calendar management, priority planning and meeting coordination.

  
  
  

• Anticipate executive needs and proactively manage competing demands to protect executive capacity and effectiveness.

  
  
  

• Maintain confidentiality, discretion and professional judgement at all times.

  
  
  

• Act as the primary owner for complex EA service escalations, ensuring timely resolution and stakeholder confidence.

  
  
  

• Identify root causes of recurring issues and implement sustainable corrective actions.

  
  
  

Additional Skills:

• Champion adoption of Copilot and advanced productivity tools to enhance efficiency and consistency of EA services.

  
  
  

• Leverage automation, templates and digital workflows to reduce manual effort and improve turnaround times.

  
  
  

• Partner with Technology and Operations teams to implement scalable, compliant solutions.

  
  
  

• Ensure strong governance and control adherence across all EA activities, including expenses, travel, records and data handling.

  
  
  

• Identify risks, strengthen controls and maintain audit readiness across the EA Hub.

  
  
  

• Work closely with HR, Finance, Technology, Workplace and Business Management teams to deliver integrated support.

  
  
  

• Maintain strong awareness of business strategy and align EA services accordingly.
   

  
  
  

Basic/ Essential Qualifications:

• Proven experience leading Executive Assistant or administrative teams at scale, including leadership through managers.

  
  
  

• Excellent Communication skills.

  
  
  

• Strong stakeholder management and ability to operate with senior leaders.

  
  
  

• Demonstrated experience in process improvement, standardisation and service governance.

  
  
  

• Strong judgement, prioritisation and escalation‑handling capability.

  
  
  

• Bachelor’s degree.

  
  
  

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based out of Noida/Gurgaon.