Clinical Payment Analyst I

This position is responsible for various financial analysis activities for the Clinical Study Payments Team primarily invoice processing and customer service inquiries, but may also include new study budget review, study and site budget set up. It is also responsible for various reporting and month end activities.

Core Job Responsibilities:

• Process global clinical study invoices by reviewing, validating, and routing payments in accordance with contractual terms, internal guidelines, and established timelines.
• Manage and respond to site payment inquiries received through shared mailboxes, ensuring timely, accurate, and professional communication with global clinical research sites.
• Conduct payment research and reconciliation investigations to resolve discrepancies identified by sites or internal teams, documenting findings and actions in consultation with the US/EMEA Clinical Payments team.
• Support audit and compliance activities by preparing and providing required payment documentation, transaction histories, and analytical summaries, when requested.
• Maintain strict confidentiality of financial information and study related data at all times. ‑related data at all times.
• Ensure adherence to Standard Operating Procedures (SOPs) and contribute to updates as directed.
• Review contract and grant terms as needed to understand payment-related requirements and identify potential billing or risk issues.
• Assist with payment accrual or forecasting tasks only as needed and under supervision.
• Perform additional payment operations tasks as assigned to support overall global Clinical Payment functions.
• When requested, may collaborate with cross functional partners, including Data Systems and Clinical Operations, to troubleshoot system or data-related issues impacting payments. ‑functional partners, including Data Systems and Clinical Operations, to troubleshoot system or data-related issues impacting payments.

Position Accountability/Scope:

The Clinical Payment Analyst I supports the accurate and timely processing of clinical study payments, primarily responsible for invoice processing globally for clinical sites and other vendors as required and run special financial reports under appropriate oversight. The role may assist with new study budget setup, quarterly payment processing, and may conduct routine analysis of clinical study payment data, and research payment issues.

The CSP Analyst I may help prepare materials for internal and external audits.

This role is responsible for identifying and helping resolve payment related‑related issues through site email inquiries. Additional related tasks may be assigned as needed.

Minimum Education:

Minimum Experience/Training Required:

Equivalent education level and experience required:

• Must have 1-3 years’ experience in finance/accounting. 
• 1-2 years’ experience in invoicing
• Experience with automated accounting systems. Strong knowledge of relational databases preferred.
• Demonstrated familiarity with MS Office, especially Word, and Excel. 
• Demonstrated oral and written interpersonal, communication, analytical, presentation, and organizational skills.
• Ability to meet deadlines/work independently.  Must be adept at handling multiple assignments in a timely manner and meeting assigned deadlines. 
• Strong analytic skills and demonstrated capacity for accuracy.
• Ability to interact with people at all levels of the organization in a professional manner.
• Ability to maintain confidentiality of sensitive information.

Preferred: 

• Bachelor’s degree in accounting, Business Administration or Computer Information Systems.
• Prefer experience in a manufacturing environment and/or clinical research environment.
• Use of SAP Enterprise Software is highly desirable.
• Experience with Microsoft SQL Server, Reporting Services, Analysis Services, a plus.