Business Intelligence Analyst-Goregaon West

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. 

For more details: https://www.rentokil-pestcontrolindia.com

Position: Business Intelligence Analyst -IT

About the Role:

● The Business Intelligence is responsible for working within the BI team to deliver reporting and dashboard solutions that meet the needs of the organisation. The developer must work well in a team setting and have excellent organisational, prioritisation, communication, and time management skills. The successful candidate will demonstrate accountability, flexibility and adaptability to handle multiple and changing priorities and be able to successfully collaborate with development teams, technology groups, consultants, and key stakeholders.

● The person will report to the Manager - Application Support. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

● Develop and manage BI solutions

● Analyse business processes and requirements

● Create and maintain documentation including requirements, design and user manuals

● Conduct unit testing and troubleshooting

● Develop and execute database queries and conduct analyses

● Identify development needs in order to improve and streamline operations

● Identify opportunities to improve processes and strategies with technology solutions

Key Result Areas:

● Ensure quality and accuracy of data assets and analytic deliverables

● Troubleshooting business intelligence modelling issues and developing solutions within the timelines

● Query resolution

● Enhancing application knowledge to implement new solutions

● On time deployment of different projects as per the business requirements

● On time creation and analysis of visualisations and reports

● Updation of dashboard

Competencies (Skills essential to the role):

● Strong analytical skills

● Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardisation exists

● Ability to think logically and troubleshoot issues

● Excellent interpersonal (verbal and written) communication skills are required to support working in project environments that includes internal, external and customer teams