Business Improvement Specialist

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Job Description:

The role will have responsibilities manage Business Intelligence across the Cash & Credit. This includes the maintenance of standard MIS reports, monthly scorecards, BI Dashboard, data visualization and automation implementation. This is an individual contributor role working as an enabler for the entire function across all geographies.

The role will be internal facing & will be largely responsible for internal collaborators

Key Accountabilities

• Create, publish & upgrade standard reporting framework with appropriate data visualization (Excel, Tableau, Power BI, or QlikView) for Cash & Credit teams.

  
  

• Design and implement VBA macro or small automation as per business needs

  
  

• Design & implementation of reporting & performance Dashboard (BI, excel, etc.) with insights and visualization.

  
  

• Participate in the design and enhancement of data architecture and reporting systems to improve efficiency and scalability.

  
  

• Provides reliable data & reporting solutions, metrics & analytics that help optimize a sustainable workforce & drive fact-based decisions by Business Leaders

  
  

• Develop and maintain complex SQL queries and scripts to retrieve data efficiently.

  
  

• Analyze large datasets to identify trends, anomalies, and potential risk factors.

  
  

• Prepare comprehensive reports and dashboards for key collaborators, including executives and regulatory agencies.

  
  

• Collaborate with multi-functional teams to understand reporting requirements and deliver actionable insights.

  
  

• Implement data quality checks and ensure the accuracy and integrity of reporting data.

  
  

• Stay updated on industry trends, procedures, and regulatory changes related to credit risk reporting.

  
  

• Provide ad hoc analysis and support to address specific business questions or challenges.

  
  

• Exposure to Power Apps and Building or updating BI dashboards (at macro and micro level).

  
  

• Must be able to work specific shifts and have ability to work across various time zones and regions

  
  

• Extract, transform, and load (ETL) credit risk data from SAP and Big Data sources.

  
  

• Exposure and experience with six sigma methodologies

  
  

Qualifications, Competencies

• Bachelor’s degree or equivalent experience in finance, Economics, Statistics, Computer Science, or a related field.

  
  

• Demonstrable experience in data analysis, reporting, and visualization, preferably in a O2C, credit risk or financial services environment.

  
  

• Proficiency in SAP modules (e.g., SAP BW, SAP HANA) and Big Data technologies (e.g., Hadoop, Spark).

  
  

• Experience in MIS reports, monthly scorecards, BI Dashboard, data visualization and automation implementation.

  
  

• Advanced SQL skills with experience in querying large datasets.

  
  

• Familiarity with data visualization tools such as Tableau, Power BI, or QlikView.

  
  

• Strong analytical and problem-solving abilities with keen attention to detail.

  
  

• Superb communication and interpersonal skills, with the ability to collaborate effectively across teams.

  
  

• Ability to prioritize tasks, manage multiple projects simultaneously, and meet tight deadlines.

  
  

• Knowledge of regulatory requirements (e.g., Basel III, CCAR) related to credit risk reporting is a plus.

  
  

• Understanding of statistical methods and modelling techniques is desirable.

  
  

Technical Capability

• Strong MIS Reporting Capability using Excel, Tableau, Power BI, or QlikView

  
  

• Ability to run basic automation using Python, SQL, Access, Sharepoint, Infopath

  
  

• Data Visualization

  
  

Business Capability

• Good understanding of the Finance industry (especially O2C)

  
  

• Good knowledge of CI principles like Agile, Six sigma, Lean

  
  

• Understanding of different operating and charging models used in the Finance industry (especially O2C)

  
  

• E2E understanding of the process lifecycle in the Shared Services space

  
  

Leadership & EQ Capability

• Awareness and demonstration of Situational Leadership principles and practices

  
  

• Thought leadership

  
  

• Good Experience and demonstration of Performance management

  
  

• Promoter of Diversity, Equality and Inclusion

  
  

Mindsets

• Own your success - Demonstrates leadership and is accountable for driving team performance; Inspires teams to evaluate and enhance delivery of business outcomes; Models safe and ethical work practices and a culture of transparency

  
  

• Think big - Actively seeks opportunities to transform and enhance processes and systems; Constantly seeks ways to transform, improve and innovate; Builds the skills and knowledge of the team and promotes a collaborative team environment

  
  

• Be curious - Encourages a culture of curiosity across teams; Ensures the delivery and improvement of digital solutions to benefit customers; Supports the team to try new technologies, fail and learn fast and implement solutions at pace

  
  

• Effortless customer experiences - Drives team to understand customer needs and deliver digital seamless self-service customer experiences

  
  

• Digital first - Keeps up to date with digital innovation and seeks digital solutions for problems, Encourages the team to deliver creative digital solutions

  
  

At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning, and development opportunities to craft your career path, life and health insurance, medical care package and many others! 

Diversity sits at the heart of our company, and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.  

We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status, or disability status. 

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 
 

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Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.