Business Development Manager, Amazon Pay, External Merchants

Amazon is looking for a Business Development Manager to drive strategic partnerships for Amazon Pay with external merchants across online and offline channels in India. This individual will be our ambassador with the external merchant ecosystem and will be responsible for conceptualizing, pitching, and onboarding strategically important merchants while leveraging ongoing relationships with partner merchants across digital and physical retail environments. S/he will have a direct and visible impact on the long-term success of various businesses across Amazon.in.
This role has direct exposure to senior leaders in Amazon and requires highly developed thought-leadership, ability to pitch new concepts to senior stakeholders, great analytical skills, relationship management and strategic negotiation skills. This is an individual contributor role based in Bangalore, and is a part of the External Merchants Team, Amazon Pay.
Key job responsibilities
1. Strategic Partnership Management
- Own and cultivate business relationships with the largest online and offline merchants in India, driving negotiations to onboard key holdout selection
- Drive top-to-top leadership workshops to develop and firm up annual/quarterly joint business plans with merchant partners
- Develop strategic account plans with focus on identifying creative, business-generating initiatives across digital and physical retail touchpoints
2. Merchant Acquisition & Enablement
- Drive Amazon Pay adoption with B2C brands/merchants by interacting with decision makers within online platforms and physical stores/brands
- Enable National/Regional offline brands and retailers to accept payments through Amazon Pay at their physical stores
- Help merchants understand the opportunity with Amazon Pay to grow their business across all customer touchpoints
3. Cross-Functional Collaboration
- Stakeholder management with Amazon Pay business Teams, finance, product marketing and rewards teams to drive common goals for Amazon Pay and the merchants
- Interface with various internal teams in a highly agile environment to deliver business and operational requirements
4. Business Growth & Monetization
- Drive monetization opportunities including ads and rewards with merchant partners
- Forecast and report business growth and other key metrics, including tracking actual progress toward forecasts
- Prepare and give business reviews to senior management team regarding progress and roadblocks to drive business growth
- 3+ years of business development, partnership management, or sourcing new business experience
- 3+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience with sales CRM tools such as Salesforce or similar software
- Experience in setting up and managing a sales pipeline
- Bachelor's degree in management, business administration, economics, engineering, marketing
- Experience influencing internal and external stakeholders
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.