Associate, Mumbai, Information Technology

• Provide Trading Platform Support (NSEIX – NEAT)
• Manage incident, change, and problem resolution processes
• Deliver desktop support and administer IT infrastructure systems
• Implement and monitor IT governance and compliance frameworks
• Identify, assess, and mitigate IT risks
• Plan, coordinate, and test disaster recovery and business continuity strategies
• Collaborate with and manage relationships with vendors and stakeholders
• Oversee data center operations to ensure optimal performance and availability
• Conduct application and exchange audits to meet regulatory and operational standards

• Manage IT operations, trading applications, servers, desktop and network infrastructure for trading.
• Oversee data center management, compliance audits, and NSEIX exchange application support (NEAT).
• Lead vendor coordination and implement disaster recovery strategies.
• Perform BOD EOD support for trading application
• Ensure maximum uptime for trading platforms and back office applications.
• Establish backup and restoration processes for systems.
• Maintain asset records, tickets, updates, and documentation as per ITIL processes.
• Strong knowledge of Windows 11, O365, Windows/Linux Server OS preferred.
• Hands-on experience with ticketing tools (e.g., ServiceNow).
• Exposure to working directly with end customers/business, vendors, and project stakeholders.
• Good communication and technical skills.
• Knowledge of NSE IX Exchange Regulations & Compliance.
• Experience handling exchange IT audits
• Minimum 4-10 years in front office/back-office infrastructure and trading application support.
• ITIL process adherence (change, release, incident, problem management).
• Degree in Computer Science, Software Engineering, or related field.
• Strong command of spoken and written English.
• Regional experience preferred.

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