Assistant Vice President, Client Integration (Hedge Funds)

About Citco:

The market leader. The premier provider. The best in thebusiness. At Citco, we’ve been the front-runner in our field since ourincorporation in 1948 led to the evolution of the asset servicing sectoritself. This pioneering spirit continues to guide us today as we innovate andexpand, push beyond the boundaries of our industry, and shape its future. Fromworking exclusively with hedge funds to serving all alternatives, corporationsand private clients, our organization has grown immensely across asset classesand geographies. For us, this progress is a pattern that we’ll only maintain aswe move forward, always prioritizing our performance. So for those who want toplay at the top of their game and be at the vanguard of their space, we say:Welcome to Citco.

About the Team & Business Line:

Fund Administration is Citco’s core business, and ouralternative asset and accounting service is one of the industry’s mostrespected. Our continuous investment in learning and technology solutions meansour people are equipped to deliver a seamless client experience.

Responsibilities:

Your Role: 

• The role of the Client Integration AVP involves leading projects or elements of large engagements, including client integration, conversions, service delivery changes and sales support. The Client Integration Manager is responsible for managing virtual teams that assist clients in integrating the Citco services into their environment, employing proper information systems, resources, and controls to maximize efficiencies and minimize risk. The role involves dealing with the senior management of all the organizations that interact with Citco Fund Services. The ability to clearly communicate both verbally and written is essential.
• The Client Integration AVP role is part of a global conversion team and may be required to support multiple time zones during large projects.

Business Development Support:

• Stakeholder in the development of new clients/business
• Request for proposal/information assistance
• Build out of sample portfolios for client pitches and demonstrations
• Direct source of information to Business Development on vendors/conversion/interfaces

Functional Data Migrations:

• Incumbent admin to Citco
• Internal system migration
• Citco to new admin

Project Manage:

• Incoming file testing
• Instruct / extract testing and maintenance
• Standard and custom extract file development (in house / vendor)
• Coordinate with both internal and external stakeholders to ensure all necessary data is captured for client reporting
• OMS vendor migrations
• Responsible for system set up and coordination with third parties for new fund launches
• Contribute to development and testing of Citco’s technology platforms

Client / Vendor Relationship Management:

• Manage external vendor relationships
• Client user setup / permissions
• Work with existing clients on new requirements and process improvements

Resource Management and Reporting:

• Oversight and tracking of project pipeline, project leads, progress and deadlines
• Assist with reporting to senior management
• Assist Finance on invoicing for file maintenance and communication charges

Qualifications:

About You:

• Degree qualified in a business or Finance related disciple
• Attention to detail
• A ‘team player’ who can work well within the function to deliver a quality service
• Minimum of 4-6 years in the financial services industry
• A proven interest in the financial markets and hedge fund industry
• Proven Project Management Experience
• Proven Business Analysis Experience
• Working knowledge of Listed and OTC products
• Creative and innovative
• Excellent communication and writing skills
• Client focus
• Continuous improvement
• Proficient in Microsoft Office applications

Our Benefits

Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.