Applications Development Sr Programmer Analyst - Assistant Vice President

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

We are seeking a highly skilled and motivated RPA Developer to join our dynamic automation team. The ideal candidate will have 4-7 years of robust experience in designing, developing, and deploying complex automation solutions using Automation Anywhere and/or leading Open-Source RPA platforms. This role requires a strategic thinker who can not only build bots but also collaborate with business stakeholders to identify and re-engineer processes for optimal efficiency. Your contributions will be pivotal in driving our straight-through processing initiatives and expanding our automation footprint.

Responsibilities

• Define and design end-to-end RPA solutions for automation solutions, ensuring alignment with business goals and IT standards
• Develop, configure, and deploy RPA scripts, leveraging leading RPA tools such as Automation Anywhere and Opensource RPA (Python/Selenium framework)
• Develop custom workflows and scripts to automate manual business processes, improving efficiency and reducing errors.
• Collaborate with business analysts, process owners and other team members to design and implement automation solutions.
• Translate business requirements into technical solutions, ensuring the automation solution meets the needs of the organization.

• Conduct process assessments to identify automation opportunities and determine feasibility. Understand how to measure processes before and after optimization
• Analyze existing business processes to identify inefficiencies, bottlenecks, and opportunities for improvement

• Develop scalable and reusable frameworks and components for automation.
• Lead and guide RPA developers through project execution, ensuring adherence to best practices and coding standards.
• Review, test, and validate automation workflows to ensure quality and efficiency.

• Manage and monitor bots in production environments to ensure reliability, performance, and security
• Troubleshoot issues, diagnose errors, and implement corrective actions to minimize disruptions
• Implement security controls, bot identities, access restrictions, and data encryption where required to protect data
• Ensure compliance with security policies, data privacy regulations, and industry specific standards
• Maintain comprehensive documentation of RPA scripts, configurations, solutions, and workflows
• Develop and maintain RPA standards for design and management
• Provide training and support to users and stakeholders to promote the adoption and understanding of technologies
• Stay abreast of emerging trends and best practices in the RPA and automation community, including integration with AI technologies
• Identify opportunities to innovate and enhance RPA capabilities to add to the overall value proposition of this technical stack

KNOWLEDGE, SKILLS, AND Abilities
This position requires a person with the ability to understand a business process, identify steps where RPA could resolve process inefficiencies, and build RPA bot scripts to meet that need. This position requires a conscientious professional ready and open to change. Key personal/professional attributes include:

• Customer driven
• 8+ years of experience in RPA development and implementation.
• Proven track record as an RPA Solution Architect or similar role.
• Hands-on experience with leading RPA platforms such as Automation Anywhere
• Hands-on experience in working with Opensource RPA tools like Robot Framework, TagUI, Taskt, or OpenRPA is a plus
• Experience with enterprise IT systems (APIs, databases).
• Familiarity with cloud platforms (e.g., AWS, Azure) and CI/CD pipelines.
• Strong background in solution architecture, process analysis, and workflow design.
• Excellent verbal and written communications skills
• Excellent problem-solving and analytical skills with the ability to troubleshoot complex technical issues
• Strong work ethic, ready to work extremely hard to be part of and grow a new technology driven team
• Self-motivated, positive attitude, mature personality, and team oriented
• Strong proficiency in RPA tools such as UiPath or Automation Anywhere
• Familiarity with scripting languages such as Powershell or VBScript
• Excellent communication, facilitation, and interpersonal skills

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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