AI Engineer II

At Global Dinning at Amex, we are tackling hard problems with elegant solutions and scaling very quickly. As an AI engineer, you will play a crucial role in taking our product to the next level. The ideal candidates can work quickly and produce well-architected solutions collaboratively. You are comfortable working across the entire stack from database to frontend and have experience working on consumer or B2B software in a product-led organization. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, and you are excited about what technology is doing for the hospitality industry.
 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

• Advances the design, development, testing, and deployment of LMM and Agentic AI based software applications and systems
• Drives the modification, documentation, and maintenance of software to ensure high reliability and availability
• Collaborates with cross-functional teams to address advanced technical challenges and optimize application performance
• Analyzes system requirements and delivers innovative technical solutions to enhance software quality and efficiency
• Completes code reviews and automated testing to maintain high-quality code standards
• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

• Bachelor’s degree in Computer Science, Computer Engineering, and/or comparable experience
• Knowledge of Agentic framework and tools like LangChain, Langgraph, RAG Pipelines,distributed (multi-tiered) systems, algorithms, NoSQL and relational databases
• Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
• Work Experience:
• Software engineering and development experience or a related job
• Experience in Agentic and LLM based application design, software development, and automated testing
• Experience in object-oriented design and coding with variety of languages
• Experience in distributed (multi-tiered) systems, algorithms, and relational databases
• Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
• Experience in automation testing and documentation (i.e. automated, functional, and performance)