Workshop Consultant (Mobility Aftermarket)

Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Mobility Aftermarket, Power Tools and Security Systems.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

• Deploy, control, and develop all concept activities in workshops (quality, processes, skills, business development, and communication).
• Drive the acquisition of new workshops and network expansion, including organizing candidate meetings and assessments.
• Evaluate the market to identify and recruit suitable candidates for workshop concepts, evaluate their business potential, and prepare them for joining the Bosch workshop network.
• Ensure workshops meet Bosch Car Service (BCS) requirements (CD/CI, training, processes) and address improvement opportunities from audits and assessments.
• Ensure the implementation of concept packages to workshop partners, achieving economic targets.
• Enable workshops to maximize turnover and performance while adhering to supplier strategy, quality, and service standards.
• Establish development plans for workshops in cooperation with sales teams & technical services.
• Monitor and guide workshops on Bosch Service Excellence implementation and performance.
• Facilitate and guide workshops on participation in campaigns and promotional B2C activities, including sales promotions and local advertising.
• Assist in resolving customer complaints, ensuring high levels of customer satisfaction, and maintaining service standards.
• Participate in national and regional BCS conventions and meetings.
• Provide feedback to regional and country functions on market developments and competition.
• Regularly communicate and report on workshop performance and development.

EDUCATION

• Relevant Degree or equivalent experience in business or automotive fields
• Honours in business management is advantageous

EXPERIENCE

• Proven 5 years of Experience in workshop management, business development, or sales
• Strong understanding of the automotive industry & workshop operations.

SKILLS

• Proficient in English & Arabic
• Excellent skills in MS Office & SAP
• Proficient in workshop business analysis & developing actionable plans
• Ability to work under pressure and meet deadlines
• High efficiency in time management
• Strong communication and presentation skills, with an ability to build sustainable relationships.
• Valid Driver's license.

• Agile and flexible in adapting to changing situations
• Trustworthy and reliable
• Responsible and dependable
• Collaborative team player and autonomous
• Assertive with clear and confident communication
• Hard‑working and disciplined
• Knowing how to work in an intercultural group