الوصف الوظيفي
Envision Employment Solutions is currently looking for an Pre-Sales & Client Success Consultant for one of our partners, a global leader in the software development field.
About: The Pre-Sales & Client Success Consultant will own the client experience from initial demo through to post-sale satisfaction — shaping the processes, templates, and communication standards that the team will scale on.
Responsibilities: Pre-Sales Run product demos for Gulf-based prospects (remotely and occasionally on-site) Lead discovery calls to understand client pain points and qualification Prepare and customize demo environments or presentation materials per client context Support the sales lead in deal progression — not expected to close alone Client Engagement Act as the primary point of contact for clients post-demo and post-sale Conduct regular check-in calls, handle feedback, and manage escalations Build and maintain strong relationships with Gulf client stakeholders Travel to Gulf client sites occasionally for strategic meetings or onboarding Internal Coordination Translate client feedback into clearly structured briefs, then hand off to the BA/PM team Coordinate with the product and tech teams on client timelines and expectations Document client interactions, requests, and outcomes in a consistent, organized manner Contribute to building out client communication templates and demo playbooks (as first hire) Fluent English — confident in written and spoken communication with Gulf clients 3–5 years of experience in a client-facing role (pre-sales, account management, or customer success) Comfortable running live product demos with minimal supervision.
Strong organizational skills — able to manage multiple clients and follow-ups simultaneously Basic technical literacy — understands SaaS concepts, APIs at a conceptual level, and can speak to product capabilities without deep engineering knowledge.
Experience working with Gulf-based.
Background in a SaaS or software product company.
Degree or background in MIS, Computer Science, Business Administration, or a similar blend of tech and business.
Experience working in or alongside a product/tech team.
Arabic fluency (beneficial for Gulf client relationship-building).
Familiarity with CRM tools or client tracking systems.
Experience being the first in a role and building process from scratch.
لقد تمت ترجمة هذا الإعلان الوظيفي بواسطة الذكاء الاصطناعي وقد يحتوي على بعض الاختلافات أو الأخطاء البسيطة.
