Manager - Onsite

JOB TITLE
Manager - Onsite / E-Commerce | MAF Retail | Retail Corporate Egypt
ROLE SUMMARY
The Manager – Onsite drives the day-to-day execution and optimization of the look and feel, user journeys, and performance of our web, mobile web, and app experiences. Working within a cross-functional team spanning growth/marketing, commercial, and product/CX, the role delivers intuitive, high-performing, and personalized experiences—from homepage modules and category navigation to checkout—using data, testing, and continuous improvement to meet business goals.
ROLE PROFILE

• Lead the planning and execution of sale campaigns, defining central themes and USPs in collaboration with commercial teams.
• Use data, analytics, and A/B testing to optimize campaign performance, app KPIs, and key modules such as homepage and product discovery.
• Coordinate with Content, Creative, CRM, Paid Media, Analytics, and Omni‑channel UX teams to deliver impactful promotional campaigns.
• Manage and optimize onsite assets including homepage, category pages, banners, and campaign landing pages to improve CTR, CTT, and conversion.
• Enhance onsite customer experience by curating content, improving UX flows, and personalizing experiences across different markets.
• Conduct competitor analysis and leverage customer behavior, feedback, and UX research to drive customer‑centric improvements.
• Drive engagement and long‑term retention through content marketing communications and promotional initiatives.
• Support people management activities including performance management, coaching, training, manpower planning, and adherence to corporate policies.

REQUIREMENTS

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 4–6+ years of experience in e‑commerce or merchandising, with at least 3 years in onsite merchandising, product management, or an e‑commerce company.
• Strong analytical skills with the ability to interpret data and drive performance improvements.
• Proficiency in web and app analytics tools such as Google Analytics (GA4), Firebase, Tableau, and MS Office.
• Hands‑on experience with app performance metrics, personalization engines, A/B testing, and experimentation tools (e.g., Optimizely).
• Experience in reporting, data visualization, and strategic budget management for paid search or performance campaigns to maximize ROI.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.