IT Solution Architect - Pre-Sales

Help AG is looking for a talented and experienced IT Solution Architect - Pre-Sales who will have a key role in discovering opportunities and in positioning Help AG’s security solutions to customers and prospects and creating technical content for proposals and RFP responses. The IT Solution Architect - Pre-Sales will have a critical role in ensuring the success of Proof of Concepts. During and post implementation, the IT Solution Architect - Pre-Sales will be tasked with ensuring customer success (from a technology architecture and a solutions point of view), ensuring alignment with the implementation team and detecting cross-selling and up-selling opportunities.

Responsibilities:

• Discovering opportunities, positioning Help AG’s security increased business services to customers and prospects and creating technical content for proposals and RFP responses.

  
  

• Ensuring the success of Proof of Concepts.

  
  

• During and post implementation, the Solution Architect will be tasked with ensuring customer success (from a technology architecture and a solutions point of view), ensuring alignment with the delivery units and detecting cross-selling and up-selling opportunities.

  
  

• Lead technical workshops, assessments and solution demonstrations (including architecture reviews and security maturity assessments) to influence customer decision-making and drive solution adoption.

  
  

• Collaborate with internal sales, delivery and vendor teams to develop competitive solution strategies, ensure technical accuracy in proposals, and align offerings with customer requirements and industry best practices.

  
  

• Ensure Help AG’s success in the market and strongly sales-focused to ensure increased business.
  

  
  

Qualifications & Skills:

• Bachelor’s degree in computer science, Information Technology or related field from a related field

  
  

• Minimum 8-10 years of relevant work experience in IT Solution Architecture with strong exposure to Security consulting or a relevant role

  
  

• Prior experience in pre-sales, solution consulting or technical sales support, preferably within a system integrator environment.

  
  

• Excellent understanding of Cyber, and information security challenges and strategies.

  
  

• Prior experience in positioning managed security services.

  
  

• Hands-on solution-level expertise across key-technologies:

  
  

  • Network & Security: Palo Alto, Fortinet, F5

    
    

  • SIEM & Analytics: Splunk

    
    

  • Vulnerability Management: Tenable

    
    

  • Threat Detection & Response: Vectra, Trend Micro

    
    

  • File Security & Data Protection: OPSWAT

    
    

• Prior experience in positioning GRC and VAPT services.

  
  

• Strong consulting skills covering both technical as well as commercial understanding of an opportunity.

  
  

• Relevant cybersecurity certifications from leading vendors and/or vendor-neutral organizations (e.g., security, cloud, or network certifications)

  
  

• Solid understanding of technology from both a technical as well as a concept perspective.

  
  

• Strong pedagogical skills in explaining difficult technical concepts in an easy-to-understand way

  
  

• Solid business acumen.

  
  

• Excellent report/technical documentation writing skills.

  
  

• Strong presentation skills.

  
  

• Flexible work approach based on the requirements of the job.

  
  

• Team player and optimistic.

  
  

• Customer centric and independent in work.

  
  

• Fluency in Arabic and English (Mandatory) - both written and verbal skills

  
  

Benefits:

• Benefits as per labor law - Egypt

  
  

• Career progression and growth through challenging projects and work.

  
  

• Employee engagement and wellness campaigns activities throughout the year.

  
  

• Excellent learning and development opportunities.

  
  

• Inclusive and diverse working environment.

  
  

• Open Door Policy.

  
  

About Us:

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.