Bayt.com
https://bayt.page.link/3kaANmSQ4kxMdoES8
العودة إلى نتائج البحث‎

Head Receptionist

قبل 18 يوم 2025/08/22
دوام كامل
500 موظف أو أكثر

حمّل تطبيق بيت.كوم

حمّل تطبيق بيت.كوم لإدارة مراسلاتك الفورية مع خبير التوظيف
حمّل التطبيق
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

To lead the front office team and ensure a seamless, warm, and professional guest experience in alignment with The LifeCo’s holistic wellness philosophy. The Head Receptionist acts as the face of the center, managing all reception operations while ensuring efficiency, emotional intelligence, and personalized care for every guest

  • Welcome guests with a smile, professionalism, and genuine care.
  • Supervise daily front desk operations, including guest check-in/out, bookings, wellness program scheduling, and concierge support
  • Lead and train the reception team to deliver attentive and empathetic service
  • Ensure smooth communication between departments (Nutrition, Therapy, Kitchen, Housekeeping)
  • Manage room allocation and support operations for smooth guest turnover
  • Handle guest inquiries, concerns, and feedback in a timely and solution-oriented manner
  • Maintain front desk systems, databases, and guest records accurately
  • Coordinate with sales/reservations for room availability and last-minute requests
  • Ensure the reception area and team reflect a calm, tidy, and welcoming wellness environment
  • Prepare daily reports on arrivals, departures, and guest satisfaction
  • Support VIP guest handling and special wellness requests with discretion and care

المهارات

Education & Experience

  • Minimum of 3–5 years in a receptionist or front office role; at least 1–2 years in a leadership capacity
  • Experience in a wellness center, spa, retreat, or boutique hospitality environment preferred
  • Familiarity with wellness concepts and detox programs is a plus
  • A degree or diploma in Hospitality, Tourism, or related fields is an advantage

Language & Communication

  • Fluent in English; Arabic is a strong plus
  • Excellent interpersonal and communication skills
  • Emotionally intelligent, calm under pressure, and guest-focused
  • Strong organizational and multitasking abilities
  • Confident using PMS and reservation systems; MS Office proficiency required
  • Warm, professional demeanor aligned with a wellness-focused environment
  • Flexible with shifts, weekends, and extended hours as required

Skills

  • Emotionally intelligent, empathetic, and attentive, able to model and promote guest-centric service standards across the reception team.
  • Professional, composed, and approachable in both appearance and demeanor, setting the tone for a calm and welcoming environment.
  • Flexible and resilient under pressure, able to manage guest flow, team priorities, and unexpected changes with poise and efficiency.
  • Trustworthy and discreet, with a strong sense of responsibility in handling guest information and leading front office operations.
  • Detail-oriented and organized, ensuring accuracy in wellness schedules, guest communications, and internal coordination.
  • Team-oriented leader, capable of training, motivating, and supporting the reception staff while aligning with The LifeCo’s wellness philosophy.
تحميل... أرسل إلى صديق إتمام الإستبيان
لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد
إدارة
تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
إدارة
تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
إدارة