Fully Remote Systems Administrator

We are seeking a dedicated and experienced Systems Administrator to join our team. This is a FULL_TIME, fully remote position responsible for maintaining and enhancing our IT infrastructure. As an organisation committed to providing a safe, educational, and fun environment for young people, we rely on robust and secure technology to support our vital programmes. The ideal candidate will be a proactive problem-solver with a passion for technology and a desire to contribute to a meaningful cause. You will play a crucial role in ensuring the smooth operation of our systems, directly supporting our mission to help every young person graduate with a plan for their future, demonstrate good character, and live a healthy lifestyle.
Responsibilities
As a Systems Administrator, you will be responsible for the management, maintenance, and security of our IT environment. Key duties include:
* Installing, configuring, and maintaining servers, networks, and other critical IT infrastructure.
* Providing timely and effective technical support to our staff, troubleshooting hardware and software issues.
* Managing system security, including implementing security protocols, monitoring for threats, and performing regular updates.
* Overseeing data backup and recovery procedures to ensure data integrity and availability.
* Managing user accounts, permissions, and access rights across all systems.
* Monitoring system performance and reliability to ensure optimal operation.
* Developing and maintaining comprehensive documentation for IT processes, policies, and systems.
* Collaborating with various departments to assess and address their technology needs.
Qualifications
The successful candidate will possess a strong technical background and the ability to work independently in a remote setting. Essential qualifications include:
* Proven experience as a Systems Administrator, Network Administrator, or in a similar role.
* Strong knowledge of system administration, including network management (LAN/WAN), databases, and patch management.
* Familiarity with various operating systems and platforms, such as Windows Server and Linux.
* A solid understanding of IT security principles and data backup/recovery best practices.
* Excellent diagnostic and problem-solving skills.
* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
* Highly organised with the ability to manage multiple priorities effectively.
Desirable qualifications:
* Relevant professional certifications (e.g., CompTIA Network+, MCSA).
* Experience working within a non-profit organisation.
* Familiarity with cloud services (e.g., Microsoft 365, Google Workspace).
Compensation
This position offers a competitive hourly wage and the flexibility of fully remote work.