Front Desk Receptionist

Job Title: Receptionist

Location: Sheikh Zayed City, Giza, Egypt

Department: Administration

Employment Type: Full-time, on-site from 9:30 am to 6:00 PM

Job Summary:

The Receptionist will serve as the first point of contact for visitors and callers, ensuring a welcoming and professional environment. This role involves managing front desk operations, handling communications, coordinating meeting room bookings and providing administrative support to the team, contributing to the smooth functioning of the agency.

Key Responsibilities:

Visitor Management: Greet and welcome visitors, ensuring they are directed to the appropriate person or department promptly.

Communication Handling: Answer, screen, and forward incoming phone calls; take messages when necessary.

Office Coordination: Maintain a tidy and presentable reception/Office area with

necessary stationery and materials.

Meeting Room Booking: Manage the scheduling of meeting rooms to avoid conflicts and ensure availability for internal team use.

Mail and Deliveries: Receive, sort, and distribute daily mail and deliveries.

Administrative Support: Perform clerical duties such as filing, photocopying,

transcribing, and faxing.

Event Assistance: Assist in coordinating logistics for events, including guest registration and providing on-site support as needed.

Qualifications:

Education: Bachelor’s degree in a relevant field (e.g., Business Administration,

Communications, Hospitality, or similar).

Experience: Proven work experience as a Receptionist, Front Office Representative, or similar role.

Skills:

Proficiency in Microsoft Office Suite.

Hands-on experience with office equipment (e.g., fax machines, printers).

Excellent organizational and multitasking abilities.

Strong verbal and written communication skills.

Professional attitude and appearance.

Customer service orientation.