First Mile Hub Manager ( obour )

Job Responsibilities:

• Responsible for the delivery of facilities services across a designated area in as agreed within the SLA.
• Lead a multi-skilled team to provide Facilities Management services in accordance with the SLA.
• Monitor reporting daily, ensuring that all client service requests are allocated to the appropriate supply partner and closed out accordingly.
• Ensure all new starters (such as new vendors on site or any third party, contractors) receive all the necessary introductions promptly and accurately.
• Provide timely and accurate management information.
• Enhance the service delivery through best practice and the effective use of systems and equipment.
• Ensure all necessary processes/procedures are in operation and adhered to.
• Manage all service contracts including; cleaning, vending, security, catering, maintenance, fleet, office management etc.
• Coordinate facilities and project management, from inception to completion for the client sites.
• Establish effective day-to-day business relationships with the client and take a proactive approach to requirements.
• Produce regular reports according to schedule agreed with the client using CBRE internal systems.
• Hold regular progress reviews to ensure client satisfaction.
• Liaise with landlord and property managers to ensure their service charge obligations are met.
• Manage budgets and prepare regular forecasts according to agreed schedules targets.
• Responsible for Health and Safety on site, monthly HSE inspections and regular audits.
• Follow the HSE policy within the SLA and required by CBRE policy.
• Follow required emergency prevention and operational controls.
• Report all accidents, occupational illnesses and emergencies.
• Responsible for ensuring that all equipment is maintained and operated in a safe manner.

Job Qualifications:

• Minimum of 3 years in hub and warehousing operations, preferably in the shipping field.
• Very good English Level.
• Must have experience in leading and supervising teams.
• High School Diploma; Bachelor's degree.
• Decision Making and problem solving skills.
• Analytical and reporting skills.
• Ability to meet deadline and work under pressure.
• Time Management and multi-tasking.
• Good interpersonal skills and leadership skills.
• Proactive, with can do attitude and good judgment.
• Focused and professional attitude.