Payroll Specialist

We're looking for a Payroll Specialist to join our People & Payroll team — a group that takes accuracy, compliance, and continuous improvement seriously across every jurisdiction we operate in.

You'll own the end-to-end payroll cycle for your assigned locations, working directly with outsourced payroll providers as their primary operational contact. Attention to detail matters here, but so does automation thinking and a genuine drive to make processes better. This isn't a role where you wait to be told what to fix.

You'll report to the Payroll Team Leader, who leads global payroll governance and strategy — giving you a clear structure and room to focus on what you do best: running payroll well.

Payroll Processing

• Manage end-to-end monthly payroll cycles for assigned locations, acting as the
  primary point of contact for outsourced payroll providers.
• Liaise with internal partners to ensure timely and accurate collection of all payroll
  input data.
• Reconcile payroll each cycle and resolve variances before sign-off.
• Validate payroll outputs including gross-to-net calculations, statutory deductions, and
  final reports before payment authorisation.
• Manage and resolve complex payroll issues and employee escalations with
  professionalism and empathy.
• Ensure all HR systems are used efficiently to improve data inputs and reduce manual
  handling.
• Collaborate with HR Operations and Finance on payroll-related matters.

Compliance & Statutory Obligations

• Ensure payroll is processed in line with local statutory requirements and internal
  controls in each jurisdiction.
• Meet all employer filing deadlines: payroll tax, social security, pension contributions,
  and year-end returns.
• Ensure all payroll documentation is complete and audit-ready after each pay cycle.
• Maintain records and documentation to support internal and external audits.
• Maintain accurate and up-to-date employee payroll data in HiBob and vendor
  systems.
• Act as the payroll point of contact for internal and external audit requests.

Vendor Coordination

• Serve as the day-to-day contact for external payroll vendors across all assigned
  locations.
• Provide vendors with complete and accurate payroll data within agreed timelines.
• Review vendor outputs, raise queries, and confirm sign-off before payroll is released.
• Flag vendor delivery issues or quality concerns to the Payroll Team Leader.

Process, Automation & Continuous Improvement

• Maintain up-to-date SOPs and process checklists for your jurisdiction portfolio.
• Identify inefficiencies and manual steps; propose and implement improvements to
  enhance payroll accuracy and efficiency.
• Support systems and process upgrades, automation initiatives, and change
  management efforts.
• Collaborate with internal and external partners to drive automation within the payroll
  function.
• Contribute to team-wide continuous improvement initiatives led by the Payroll Team
  Leader.

Requirements:

• 5+ years of payroll processing experience, ideally across multiple jurisdictions.
• Experience working with outsourced payroll vendors as the primary operational
  contact.
• Automation driven attitude.
• Experience managing payroll across multiple legal entities within a group structure.
• Comfortable working with HR systems; experience improving data input quality and
  supporting automation.
• Strong attention to detail with the ability to manage multiple deadlines simultaneously.
• Excellent communication skills — able to handle employee escalations professionally
  and empathetically.
• Fluent English — written and verbal.