Are you ready to join our digital revolution journey? At
Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Client Solutions Manager in Zagreb, Croatia!
We’re looking for someone who is passionate about building strong relationships, solving complex challenges, and driving measurable business results.
In this role, you’ll act as a strategic partner to your clients, owning campaign performance, providing data-driven recommendations, and ensuring an exceptional customer experience from onboarding through ongoing growth.
What You’ll Do
- Build, manage, and grow strong relationships with existing business clients
- Assist in onboarding new strategic clients and guide them through campaign setup and activation
- Own campaign performance across Pinterest advertising
- Conduct account audits, analyze performance data, and deliver actionable optimization recommendations
- Provide strategic guidance based on analytics, market trends, and business objectives
- Identify opportunities for upselling and upscaling campaigns
- Serve as a subject matter expert in search and performance advertising
- Deliver regular performance reporting and proactive insights
- Resolve client issues efficiently and implement solutions that prevent recurrence
- Contribute to scalable account management processes and operational excellence
- Work cross-functionally with product, operations, and performance teams
- Maintain continuous product and industry knowledge
What You Need For This Role
- 3-4 years of experience in Digital Advertising / Client Success or Performance Marketing
- Experience managing and optimizing Pinterest campaigns.
- Strong analytical mindset with the ability to interpret data and provide strategic recommendations
- Familiarity with tracking and attribution
- Experience conducting campaign audits and driving optimization strategies
- Proven ability to identify growth opportunities and support revenue expansion
- Experience working in or with advertising agencies is highly preferred
- Exposure to B2B marketing strategies is a strong advantage
- Solid knowledge of online advertising, analytics, and digital performance metrics
- Structured, detail-oriented, and able to manage multiple cross-functional projects
- Strong communication skills in English (both written and verbal)
- Positive, proactive attitude with a solutions-oriented mindset
What Will Make Us Really Love You
- You bring a track record of success in a similar role, with hands-on experience.
- You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
- You anticipate challenges before they arise and take initiative to find effective solutions.
- You have an eye for detail.
- You thrive on teamwork but also bring a driven, goal-oriented spirit.
- You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
- You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
- We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
- Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
- Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
- We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
- Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
- At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
