Program Manager

The application window is expected to close on: 05/02/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Coordinate multiple projects and/or teams in parallel to meet organizational priorities. Plan, execute, and monitor programs throughout the program life cycle to support the strategic direction of the organization. Manage program schedule, scope, and resources, adjusting to new requirements and constraints over the program lifecycle. Plan and implement program governance structures in an organized and controlled fashion to ensure that decision making is occurring with the right people involved. Regular communication of program delivery results and financial reporting to program stakeholders. Ongoing communications and change management supporting program objectives, adoption and maturity. Identification, monitoring, and control of program risk, issues, and escalations. Identification, monitoring and control of the interdependencies between projects. Upskill, retrain, and develop the team as needed to address all the resource requirements.
What You'll do:
• Decisions impact the achievement of customer, operational, program or service objectives
• Contributions may result in business or process improvements globally within the function
• Manages medium sized projects/programs with moderate to high risk; solution requires collaboration among cross- functional teams; there are multiple interdependencies, and the solution will impact many applications
• Uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Complexity
• Helps drive process and manage projects
• May participate in global –scope and cross-functional initiatives
• Initiates and defines the project/program vision and high- level strategy for implementation that links to the organization and company goals and strategies; incorporates best practices into the strategy (e.g. PMI best practices of Integration, Scope, Time, Quality, Communication, Risk and Procurement Management)
• Creates roadmap, defines standards (e.g. delivery methodology operational structure and norms, roles and responsibilities, compliance)
• Identifies risks to project/program success and creates mitigation plans; defines metrics for success
• Administers the project/program, manage project/program operating costs and mentor other team members
• Identifies and establishes partnerships with stakeholders to build support, secure sponsorship and ensure alignment for project outcomes, end products and/or solutions
• Leads change by identifying impacts of the project/program, building awareness and support for change within the organization and contributing to development of training
• Evaluates project/program progress and results against project objectives; creates or reengineers processes, resources and/or structure to improve productivity and overall project/program outcomes
Minimum qualifiations
• Bachelors + 8 years of related project/program management experience
• Masters + 6 years of related experience
• Masters certification in project management preferred
Preferred Qualifications
Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications.

Rencontrez l’équipe

Le groupe Sales Enablement & Acceleration (SEA) s’engage à donner à nos équipes de vente mondiales les moyens d’être les plus performantes de l’industrie tout en accélérant la valeur sur le marché. Au sein de SEA, l’équipe des opérations sert de soutien fondamental à tous les programmes et initiatives de SEA, favorisant l’excellence opérationnelle dans les domaines de la stratégie et de la planification, des opérations financières et du Centre d’excellence en gestion de projets (PM COE). Vous ferez partie d’une équipe dynamique et collaborative de professionnels qui excellent à résoudre des problèmes complexes et à livrer des résultats constants à l’échelle mondiale.

Votre impact

À titre de gestionnaire de programme, vous dirigerez la stratégie et l’exécution de bout en bout de programmes complexes et à fort impact. Vous veillerez à ce que toutes les initiatives soient alignées sur la stratégie globale de SEA et de Cisco, en traduisant les objectifs de haut niveau en programmes concrets et évolutifs.

Dans ce rôle, vous allez :
• Supervision de programmes : Superviser un portefeuille de projets interconnectés, gérer les dépendances, l’allocation des ressources et les risques interprogrammes. Vous vous concentrerez sur l’obtention de résultats transformationnels et veillerez à ce que la livraison des programmes génère une valeur mesurable sur le marché.
• Alignement stratégique : Collaborer avec les parties prenantes exécutives de divers départements pour gérer les attentes, aligner les priorités et synchroniser l’exécution des programmes avec les objectifs organisationnels.
• Influence auprès de la direction : Agir en tant que principal point de contact auprès de la haute direction, en fournissant des rapports transparents sur la santé des programmes, les obstacles stratégiques et l’avancement de la feuille de route à long terme. Vous influencerez la prise de décision au niveau de la direction afin d’assurer l’excellence opérationnelle et l’agilité stratégique.
• Gouvernance et évolutivité : Mettre en place et maintenir une gouvernance solide des programmes. Vous suivrez et analyserez les indicateurs clés de performance (KPI) et les mesures de santé au niveau des programmes afin de fournir des informations exploitables qui favorisent l’amélioration continue et l’évolutivité organisationnelle.

Qualifications minimales
• Baccalauréat ou expérience professionnelle équivalente.
• 8 à 10 ans ou plus d’expérience en gestion professionnelle de programmes/projets.
• Expérience avérée dans la gestion de programmes de grande envergure et complexes (impliquant plusieurs départements ou régions mondiales) à travers l’ensemble du cycle de vie, y compris la planification stratégique, l’exécution et le suivi des principaux indicateurs de performance.
• Capacité démontrée à assurer la responsabilisation et l’atteinte des résultats dans un environnement matriciel, sans autorité directe sur les membres de l’équipe.
• Historique constant de gestion de cadres formels de gestion des risques et de stratégies de gestion des parties prenantes pour des initiatives très visibles.
• Maîtrise de la gestion de projets Asana et des outils de productivité de la suite Microsoft pour gérer efficacement des programmes complexes, favoriser la collaboration et produire des rapports éclairés.

Qualifications souhaitées
• Excellentes compétences interpersonnelles et en communication, avec une capacité démontrée à favoriser un environnement d’équipe collaboratif et à influencer des équipes et parties prenantes diverses et interfonctionnelles.
• Succès avéré dans la communication structurée, y compris la préparation de résumés et de tableaux de bord destinés à la haute direction, qui synthétisent des informations complexes en perspectives stratégiques claires et exploitables.
• Solides compétences organisationnelles avec un haut degré d’attention aux détails et un souci constant de l’excellence opérationnelle.
• Une certification PgMP (Professionnel en gestion de programmes) ou PMP est fortement souhaitée.
• Capacité démontrée à travailler avec un haut degré d’autonomie, à faire progresser les dossiers de façon indépendante dans un environnement dynamique et ambigu.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $123,500.00 to $156,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  
  
  

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  
  
  

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  
  
  

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  
  
  

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

  
  
  

• Additional paid time away may be requested to deal with critical or emergency issues for family members

  
  
  

• Optional 10 paid days per full calendar year to volunteer

  
  
  

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  
  
  

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  
  
  

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

  
  
  

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

  
  
  

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$146,100.00 - $229,600.00

Non-Metro New York state & Washington state:

$133,200.00 - $221,400.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.