Computer Operator

VAM Systems is currently looking for  Computer Specialist for our Bahrain operations with the following skillsets & terms and conditions:

Educational Qualification & Certifications:

• Must have B.Sc. degree or higher in Information Systems, Computer Science, Computer Engineering, IT, or a related field.
• Certification in A+, MOUS, Network+, or MCDST (Preferable).
• Experience: Minimum 3 years progressive experience in computer field.

Required Skills:

• Good communication skills.
• Must be Fluent in English (speaking, reading and writing) and preferably Arabic.

Roles &Responsibilities :

• Support the user by troubleshooting and resolving hardware and software logs.
• Participates in the implementation of section projects.
• Study the user technical requirements hardware and software.
• Prepares computers with latest OS with drivers and necessary hardware settings.
• Study, apply procedure to develop and update hardware and software.
• Test and evaluate new functionality for Hardware and Software and recommend the most appropriate solution
• Work in a modern way and according latest technology and give suggestions to develop and improve work.
• Allocates unresolved incidents and problems to the appropriate section within organization.
• Provide training when necessary.
• Where problems cannot be satisfactorily resolved, escalates the issue to the Head, user Support group.
• Analyses incidents and problems to show trends and potential areas where a proactive approach could reduce such problems.
• Keeps users informed of updates, known errors, new facilities or any IT related changes which may affect their working environment

1. Perform other duties and related tasks as may be required from time to time