AOG Desk Coordinator

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Key Responsibilities

• Customer Relationship
• Manage administrative and operational matters for the Airfreight department
• Oversee daily coordination of Aircraft on Ground (AOG) shipments
• Develop customer relationships and service key accounts per contracts and SOPs
• Ensure 24/7 responsiveness, courtesy, and efficiency during assigned shifts
   

Documentation & Transportation 

• Process, coordinate, and document all customer requirements
• Monitor and update AOG shipping movements
• Perform and coordinate transport management tasks
   

Customs

• Coordinate with clearance staff to ensure timely delivery of shipments
   

Preferred Qualifications

• Bachelor’s degree in international Logistics or equivalent
• IATA/DG certification
• Experience handling Aero parts, especially AOG shipments
• Excellent spoken and written English
• Strong decision-making, problem-solving, and time management skills
• Ability to work under pressure, multitask, and maintain a customer-centric approach 
• Independent, systematic, and adaptable to changing requirements
• Fit for shift duty (8 or 12-hour shifts; 24/7/365 support including weekends and holidays)
• Proficient in MS Office and related systems
• Tech-savvy with high customer orientation
• Organizationally fit with good moral character 
• Local hiring prioritized
   

What We Offer: 

• Authentic onboarding experience
• Medical insurance
• Paid leaves
• Well-being program
• Training for personal and professional development
• Recognition program
• Diverse and inclusive work environment
• Remote work flexibility during pandemic
• Access to modern business tools
   

Application Deadline: May 14, 2026

Tel no. +973 17813000

#LIPOST