Digital & Marketing Operations Coordinator- Melbourne, Australia

We are recruiting for Digital and Marketing Operations Coordinator for Melbourne, Australia.

The selected candidate will assist in the day to day work related to the planning and execution of Digital and Marketing activities within the assigned Region. Handle digital and marketing operations tasks for all campaigns, B2B & B2C activities, to support the team in meeting the key KPIs of Revenue, Brand awareness, Corporate penetration, Digital Direct and Loyalty. Delivers timely tracking and performance reports that help the regions to monitor closely the results and return of investment for digital and marketing activities in the assigned region.

Accountabilities

• Support the delivery of digital and marketing operations requirements for the assigned regions, and provide localized inputs such as language specific, market-specific insights, media landscape and channels, upcoming DD tools etc to ensure relevance to the market context.
• Executes critical end-to-end B2B & B2C campaign briefs, timelines and deliverables- from planning, budgeting, creative assets development, post campaign and tracking reports (for assigned stations)
• Be the primary person responsible for the updating of key channel assets in a timely manner to display promotional offers, value-add and ancillary product propositions, and loyalty initiatives
• Run regularly reports that help the team to monitor usage of assigned marketing budget for the assigned region and the associated returns on investment for activities
• Update the calendar of all B2B & B2C activities as requested from the managements and tracks campaign budget and report to management team regularly
• Deliver performance reports of each channel with the help of comprehensive dashboards and performance tracking tools for the management to take relevant actions to ensure the assigned region will achieve the objectives and KPIs for all B2B & B2C campaigns.
• Maintain daily interactions with regional Digital and Marketing teams, Head office stakeholders in Pricing, Loyalty, CRM, Marketing, Digital and all other relevant departments for day to day coordination work and communications
• Ensure all B2B & B2C campaigns are compliant with Qatar Airways’ brand guidelines and standards, such as ensuring the Qatar logo is reflected and the standard colours are displayed on the branding tools

Be part of an extraordinary story 

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

• Closing Date: 2026-05-13