Back Office Officer (On-Boarding)

We are looking for a Back Office Officer (Onboarding) to join our team on a 1 year fixed term contract to support maternity cover, ensuring a seamless and compliant client onboarding experience.

Responsibilities:

• Review and verify client identification documents in line with KYC and AML regulations.
• Ensure all required forms are completed correctly and that client information is accurate and compliant with applicable legal and regulatory standards.
• Oversee the end-to-end onboarding process for new clients, ensuring timely and efficient account activation.
• Collaborate with the compliance team to identify and escalate any risks or inconsistencies found in client documentation.
• Assist clients in completing onboarding requirements, providing guidance and support where needed.
• Accurately input and update client information in the CRM and other internal systems.
• Maintain up-to-date and accurate client records, ensuring data integrity and confidentiality at all times.
• Generate regular reports on onboarding progress, client issues, and compliance concerns for management review.
• Maintain comprehensive and organized documentation of client communications and onboarding activities, ensuring readiness for audits or regulatory reviews.
  

Requirements:

• Professional working experience in a financial institution e.g. Banking sector and Fintech is a plus
• Business level proficiency in English (equivalent to B2 or above in CEFR).
• Attention to detail and ability to multitask.
• Ability to work in a team in a very dynamic environment.
• Critical thinking and problem-Solving skills.